Search Results for Satisfaction. - Narrowed by: 2010-2017 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dSatisfaction.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092010-2017$0025092010-2017$0026ps$003d300?dt=list 2025-06-18T12:40:07Z The impact of in-store sanittion facilities on customer satisfaction at Steve's Blackheath Superspar ent://SD_ILS/0/SD_ILS:18825 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Peterson, Tshepo.<br/>Format:&#160;Manuscript<br/>Publication Date&#160;2025&#160;2024&#160;2023&#160;2022&#160;2021<br/> The little book of big customer satisfaction measurement ent://SD_ILS/0/SD_ILS:51519 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Rao, Ajit, 1962-<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Self-determination theory : basic psychological needs in motivation, development, and wellness ent://SD_ILS/0/SD_ILS:56777 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Ryan, Richard M., author.<br/><a href="http://books.google.com/books?vid=isbn9781462528769">Additional Information at Google Books</a><br/>Format:&#160;Books<br/>Publication Date&#160;2017<br/> Management and organisational behaviour ent://SD_ILS/0/SD_ILS:18065 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Mullins, Laurie J.<br/>Format:&#160;Books<br/>Publication Date&#160;2016<br/> Current perspectives in forensic psychology and criminal behavior ent://SD_ILS/0/SD_ILS:54051 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Bartol, Curt R., 1940- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2016<br/> Organisational behaviour : global and Southern African perspectives ent://SD_ILS/0/SD_ILS:19446 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Robbins, Stephen P., 1943- author.<br/>Format:&#160;Books<br/>Publication Date&#160;2016<br/> The relationship between service qualities and customer loyalty on aa e-commerce website amongst emerging adults : the case of Takealot.com ent://SD_ILS/0/SD_ILS:21103 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Landsberg, Calvin.<br/>Format:&#160;Manuscript<br/>Publication Date&#160;2016<br/> The entrepreneurial lawyer : a guide to creating a thriving law firm and a satisfying life ent://SD_ILS/0/SD_ILS:55001 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Armstrong, Robert &amp;amp; Fisch, Sanford<br/>Format:&#160;Books<br/>Publication Date&#160;2016<br/> Adult development and aging ent://SD_ILS/0/SD_ILS:17445 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Cavanaugh, John C., author.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Enterprise compliance risk management : an essential toolkit for banks and financial services ent://SD_ILS/0/SD_ILS:22667 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Ramakrishna, Saloni P., 1957-<br/>Cover image <a href="http://catalogimages.wiley.com/images/db/jimages/9781118550281.jpg">http://catalogimages.wiley.com/images/db/jimages/9781118550281.jpg</a><br/>Format:&#160;Regular print<br/>Publication Date&#160;2015<br/> Personal and organizational excellence through servant leadership : learning to serve, serving to lead, leading to transform ent://SD_ILS/0/SD_ILS:52347 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Sendjaya, Sen, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Stuff I wish I'd known when I started working ent://SD_ILS/0/SD_ILS:52664 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;O'Connell, Fergus, author.<br/>Cover image <a href="http://catalogimages.wiley.com/images/db/jimages/9780857085702.jpg">http://catalogimages.wiley.com/images/db/jimages/9780857085702.jpg</a><br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Electrical estimating methods ent://SD_ILS/0/SD_ILS:54252 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;DelPico, Wayne J.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Grasping service marketing ent://SD_ILS/0/SD_ILS:55404 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Jordaan, Yolanda.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Quality management for organizational excellence : introduction to total quality ent://SD_ILS/0/SD_ILS:22656 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Goetsch, David L.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> An introduction to the philosophy of art ent://SD_ILS/0/SD_ILS:51687 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Eldridge, Richard Thomas, 1953- author.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Social capital and its institutional contingency : a study of the United States, China, and Taiwan ent://SD_ILS/0/SD_ILS:50901 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Lin, Nan, 1938- editor of compilation.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization ent://SD_ILS/0/SD_ILS:57591 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Crutcher, C. William, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital ent://SD_ILS/0/SD_ILS:50136 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Dishongh, Rhonda, 1968-<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> The fundamentals of political science research ent://SD_ILS/0/SD_ILS:51506 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Kellstedt, Paul M., 1968-<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Marketing strategy : the thinking involved ent://SD_ILS/0/SD_ILS:49809 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Hill, Mark E., 1957-<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Innovation and creativity : pillars of the future global economy ent://SD_ILS/0/SD_ILS:50602 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;De Beule, Filip, 1970-<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Outlaw : fight for your customers &amp;amp; sell without fear ent://SD_ILS/0/SD_ILS:51054 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Leyshan, Trent, author.<br/>Format:&#160;Regular print<br/>Publication Date&#160;2013<br/> Psychological testing and assessment : an introduction to tests and measurement ent://SD_ILS/0/SD_ILS:51627 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Cohen, Ronald Jay.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> The millionaire dropout : fire your boss. do what you love. reclaim your life! ent://SD_ILS/0/SD_ILS:51863 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Stanzione, Vince.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Managing performance in organisations : articles from Human capital review ent://SD_ILS/0/SD_ILS:50111 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Herholdt, Johan.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Online consumer behavior : theory and research in social media, advertising, and e-tail ent://SD_ILS/0/SD_ILS:51023 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Close, Angeline, editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:17641 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Berndt, Adele.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Health systems, health, wealth and societal well-being : assessing the case for investing in health systems ent://SD_ILS/0/SD_ILS:49247 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;McKee, Martin.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Product innovation toolbox : a field guide to consumer understanding and research ent://SD_ILS/0/SD_ILS:49940 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Beckley, Jacqueline H.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Website optimization : an hour a day ent://SD_ILS/0/SD_ILS:51012 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Page, Rich.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy1214/2012934988-b.html">http://www.loc.gov/catdir/enhancements/fy1214/2012934988-b.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy1214/2012934988-d.html">http://www.loc.gov/catdir/enhancements/fy1214/2012934988-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy1214/2012934988-t.html">http://www.loc.gov/catdir/enhancements/fy1214/2012934988-t.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Handbook of college and university teaching : a global perspective ent://SD_ILS/0/SD_ILS:54852 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Groccia, James E.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Organizational behavior : improving performance and commitment in the workplace ent://SD_ILS/0/SD_ILS:41515 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Colquitt, Jason.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Customer service : career success through customer loyalty ent://SD_ILS/0/SD_ILS:42097 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Timm, Paul R.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Communication research measures II : a sourcebook ent://SD_ILS/0/SD_ILS:49347 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Rubin, Rebecca B., editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> 101 management models : English edition ent://SD_ILS/0/SD_ILS:50163 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Mulders, Marijn.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Social networks and natural resource management : uncovering the social fabric of environmental governance ent://SD_ILS/0/SD_ILS:50485 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Bodin, &Ouml;rjan, 1969-<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:1464 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Organizational behavior ent://SD_ILS/0/SD_ILS:15840 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Robbins, Stephen P., 1943-<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Services marketing. ent://SD_ILS/0/SD_ILS:56117 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Bateson, John E. G.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> A quick start guide to mobile marketing : how to create a dynamic campaign and improve your competitive advantage ent://SD_ILS/0/SD_ILS:43877 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Richardson, Neil.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2010<br/> Servant leadership : developments in theory and research ent://SD_ILS/0/SD_ILS:44551 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Dierendonck, Dirk van, 1963-<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Best business practices for photographers ent://SD_ILS/0/SD_ILS:838 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Harrington, John, 1966-<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1212/2009933314-d.html">http://catdir.loc.gov/catdir/enhancements/fy1212/2009933314-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1212/2009933314-t.html">http://catdir.loc.gov/catdir/enhancements/fy1212/2009933314-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1303/2009933314-b.html">http://catdir.loc.gov/catdir/enhancements/fy1303/2009933314-b.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Rethinking learning for a digital age : how learners are shaping their own experiences ent://SD_ILS/0/SD_ILS:20077 2025-06-18T12:40:07Z 2025-06-18T12:40:07Z by&#160;Sharpe, Rhona, 1969-<br/><a href="http://www.dawsonera.com/guard/protected/dawson.jsp?name=University%20of%20Strathclyde&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780203852064">to access electronic resource</a> MyiLibrary <a href="http://0-lib.myilibrary.com.emu.londonmet.ac.uk?id=265977">http://0-lib.myilibrary.com.emu.londonmet.ac.uk?id=265977</a><br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/>