Search Results for Service industries -- Management - Narrowed by: 1:VGCT SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dService$002bindustries$002b--$002bManagement$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AVGCT$0025091$00253AVGCT$0026ps$003d300? 2025-07-21T16:48:14Z THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases ent://SD_ILS/0/SD_ILS:15850 2025-07-21T16:48:14Z 2025-07-21T16:48:14Z by&#160;Stickdorn, Marc, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Principles of service marketing and management ent://SD_ILS/0/SD_ILS:16664 2025-07-21T16:48:14Z 2025-07-21T16:48:14Z by&#160;Lovelock, Christopher H.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/>