Search Results for Service industries -- Management - Narrowed by: 1:IIEMSA

Services marketing : integrating customer focus across the firm

2025-05-19T12:21:57Z

by Zeithaml, Valarie A.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html
Format: Books
Publication Date 2024 2013

The handbook of service business : management, marketing, innovation and internationalisation

2025-05-19T12:21:57Z

by Bryson, J. R., 1963- editor.
Format: Books
Publication Date 2015

Services marketing : an interactive approach

2025-05-19T12:21:57Z

by Fisk, Raymond P.
Format: Books
Publication Date 2014

Services marketing : people, technology, strategy

2025-05-19T12:21:57Z

by Lovelock, Christopher H.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: Books
Publication Date 2011

Contemporary security management

2025-05-19T12:21:57Z

by Fay, John, 1934-
Format: Books
Publication Date 2011

Services marketing : a contemporary approach

2025-05-19T12:21:57Z

by Boshoff, Christo.
Format: Books
Publication Date 2009

Driving down cost : how to manage and cut costs - intelligently

2025-05-19T12:21:57Z

by Wileman, Andrew.
Format: Books
Publication Date 2008

Services marketing : people, technology, strategy

2025-05-19T12:21:57Z

by Lovelock, Christopher H.
Inhaltsverzeichnis Inhaltsverzeichnis Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: Books
Publication Date 2007

Challenges of managing information quality in service organizations

2025-05-19T12:21:57Z

by Al-Hakim, Latif, 1946-
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019120.html
Format: Books
Publication Date 2007 2006

Service management and marketing : customer management in service competition

2025-05-19T12:21:57Z

by Grèonroos, Christian, 1947-
Table of contents only http://www.loc.gov/catdir/toc/ecip071/2006030743.html
Format: Books
Publication Date 2007

Services marketing management

2025-05-19T12:21:57Z

by Mudie, Peter.
Format: Books
Publication Date 2006

Knowledge intensive business services : organizational forms and national institutions

2025-05-19T12:21:57Z

by Miozzo, Marcela, 1963-
Format: Books
Publication Date 2006

Information quality management : theory and applications

2025-05-19T12:21:57Z

by Al-Hakim, Latif, 1946-
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019119.html
Format: Books
Publication Date 2006

Services marketing management : a strategic perspective

2025-05-19T12:21:57Z

by Kasper, Hans.
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005034528.html
Format: Books
Publication Date 2006

5S for service organizations and offices : a lean look at improvements

2025-05-19T12:21:57Z

by Sarkar, Debashis.
Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024847.html
Format: Books
Publication Date 2006

Improving service quality in the global economy : achieving high performance in public and private sectors

2025-05-19T12:21:57Z

by Milakovich, Michael E.
Publisher description http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html
Format: Books
Publication Date 2006 2005

Service productivity management : improving service performance using Data Envelopment Analysis (DEA)

2025-05-19T12:21:57Z

by Sherman, H. David.
Format: Books
Publication Date 2006

Service is front stage : positioning services for value advantage

2025-05-19T12:21:57Z

by Teboul, James
Format: Regular print
Publication Date 2006

Best face forward : why companies must improve their service interfaces with customers

2025-05-19T12:21:57Z

by Rayport, Jeffrey F.
Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html
Format: Books
Publication Date 2005

The professional services firm bible

2025-05-19T12:21:57Z

by Baschab, John, 1968-
Publisher description http://www.loc.gov/catdir/description/wiley042/2004011607.html Table of contents http://www.loc.gov/catdir/toc/wiley041/2004011607.html
Format: Books
Publication Date 2005

Service operations management : improving service delivery

2025-05-19T12:21:57Z

by Johnston, Robert.
Format: Books
Publication Date 2005

Grasping service marketing

2025-05-19T12:21:57Z

by Jordaan, Yolanda.
Format: Books
Publication Date 2004

Planning to implement service management

2025-05-19T12:21:57Z

by Lloyd, Vernon.
Format: Books
Publication Date 2002

Principles of services marketing

2025-05-19T12:21:57Z

by Palmer, Adrian, 1955-
Format: Books
Publication Date 2001

Quality management for information and library managers

2025-05-19T12:21:57Z

by Brophy, Peter, 1950-
Format: Books
Publication Date 1996

How to succeed in exporting and doing business internationally

2025-05-19T12:21:57Z

by Sletten, Eric, 1954-
Format: Books
Publication Date 1994