Search Results for Service industries -- Management - Narrowed by: 1:VGCTSirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dService$002bindustries$002b--$002bManagement$0026qf$003dLIBRARY$002509Library$0025091$00253AVGCT$0025091$00253AVGCT$0026ps$003d300?2025-07-21T15:47:52ZTHIS IS SERVICE DESIGN THINKING : Basics, Tools, Casesent://SD_ILS/0/SD_ILS:158502025-07-21T15:47:52Z2025-07-21T15:47:52Zby Stickdorn, Marc, author.<br/>Format: Books<br/>Publication Date 2011<br/>Principles of service marketing and managementent://SD_ILS/0/SD_ILS:166642025-07-21T15:47:52Z2025-07-21T15:47:52Zby Lovelock, Christopher H.<br/>Format: Books<br/>Publication Date 2002<br/>