Search Results for Service industries -- Management - Narrowed by: Customer services.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dService$002bindustries$002b--$002bManagement$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300?2025-05-22T23:38:07ZServices marketing : integrating customer focus across the firment://SD_ILS/0/SD_ILS:497262025-05-22T23:38:07Z2025-05-22T23:38:07Zby Zeithaml, Valarie A.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html">http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html</a><br/>Format: Books<br/>Publication Date 2024 2013<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:554042025-05-22T23:38:07Z2025-05-22T23:38:07Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2015<br/>Service management and marketing : customer management in service competitionent://SD_ILS/0/SD_ILS:320762025-05-22T23:38:07Z2025-05-22T23:38:07Zby Grèonroos, Christian, 1947-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip071/2006030743.html">http://www.loc.gov/catdir/toc/ecip071/2006030743.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:201712025-05-22T23:38:07Z2025-05-22T23:38:07Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2004<br/>