Search Results for Service industries -- Marketing.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dService$002bindustries$002b--$002bMarketing.$0026ps$003d300?dt=list2025-10-05T09:01:59ZServices marketing : integrating customer focus across the firment://SD_ILS/0/SD_ILS:497262025-10-05T09:01:59Z2025-10-05T09:01:59Zby Zeithaml, Valarie A.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html">http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html</a><br/>Format: Books<br/>Publication Date 2024 2013<br/>Services marketing : a contemporary approachent://SD_ILS/0/SD_ILS:573422025-10-05T09:01:59Z2025-10-05T09:01:59Zby Berndt, A. (Adele), 1966- editor.<br/>Format: Books<br/>Publication Date 2022<br/>Services marketing : a contemporary approachent://SD_ILS/0/SD_ILS:562812025-10-05T09:01:59Z2025-10-05T09:01:59Zby Berndt, A. (Adele), 1966- editor.<br/>Format: Books<br/>Publication Date 2018<br/>The handbook of service business : management, marketing, innovation and internationalisationent://SD_ILS/0/SD_ILS:519622025-10-05T09:01:59Z2025-10-05T09:01:59Zby Bryson, J. R., 1963- editor.<br/>Format: Books<br/>Publication Date 2015<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:554042025-10-05T09:01:59Z2025-10-05T09:01:59Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2015<br/>Services marketing : an interactive approachent://SD_ILS/0/SD_ILS:509852025-10-05T09:01:59Z2025-10-05T09:01:59Zby Fisk, Raymond P.<br/>Format: Books<br/>Publication Date 2014<br/>Service management : an integrated approachent://SD_ILS/0/SD_ILS:160232025-10-05T09:01:59Z2025-10-05T09:01:59Zby Looy, Bart van.<br/>Format: Books<br/>Publication Date 2013 2011<br/>Marketing plans for service businesses : a complete guideent://SD_ILS/0/SD_ILS:458692025-10-05T09:01:59Z2025-10-05T09:01:59Zby McDonald, Malcolm.<br/>Format: Books<br/>Publication Date 2011<br/>Services marketing : people, technology, strategyent://SD_ILS/0/SD_ILS:526762025-10-05T09:01:59Z2025-10-05T09:01:59Zby Lovelock, Christopher H.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2011<br/>Services marketing.ent://SD_ILS/0/SD_ILS:561172025-10-05T09:01:59Z2025-10-05T09:01:59Zby Bateson, John E. G.<br/>Format: Books<br/>Publication Date 2011<br/>Marketing management : a strategic decision-making approachent://SD_ILS/0/SD_ILS:228132025-10-05T09:01:59Z2025-10-05T09:01:59Zby Mullins, John W. (John Walker)<br/>Format: Books<br/>Publication Date 2010<br/>Services marketing : a contemporary approachent://SD_ILS/0/SD_ILS:228002025-10-05T09:01:59Z2025-10-05T09:01:59Zby Boshoff, Christo.<br/>Format: Books<br/>Publication Date 2009<br/>Services marketing : text and cases.ent://SD_ILS/0/SD_ILS:441062025-10-05T09:01:59Z2025-10-05T09:01:59Zby Baron, Steve (J. Steve)<br/>Format: Books<br/>Publication Date 2009<br/>Services marketing.ent://SD_ILS/0/SD_ILS:371922025-10-05T09:01:59Z2025-10-05T09:01:59Zby Zeithaml, Valarie A.<br/>Format: Books<br/>Publication Date 2008<br/>Services marketing : people, technology, strategyent://SD_ILS/0/SD_ILS:169912025-10-05T09:01:59Z2025-10-05T09:01:59Zby Lovelock, Christopher H.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
<a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017032662&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html">http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2007<br/>Service management and marketing : customer management in service competitionent://SD_ILS/0/SD_ILS:320762025-10-05T09:01:59Z2025-10-05T09:01:59Zby Grèonroos, Christian, 1947-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip071/2006030743.html">http://www.loc.gov/catdir/toc/ecip071/2006030743.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Services marketing management : a strategic perspectiveent://SD_ILS/0/SD_ILS:315732025-10-05T09:01:59Z2025-10-05T09:01:59Zby Kasper, Hans.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip064/2005034528.html">http://www.loc.gov/catdir/toc/ecip064/2005034528.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Services marketing managementent://SD_ILS/0/SD_ILS:319982025-10-05T09:01:59Z2025-10-05T09:01:59Zby Mudie, Peter.<br/>Format: Books<br/>Publication Date 2006<br/>Services marketing : concepts, strategies &amp; casesent://SD_ILS/0/SD_ILS:316242025-10-05T09:01:59Z2025-10-05T09:01:59Zby Hoffman, K. Douglas.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy0607/2005934852.html">http://www.loc.gov/catdir/toc/fy0607/2005934852.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Marketing plans for service businesses : a complete guideent://SD_ILS/0/SD_ILS:321532025-10-05T09:01:59Z2025-10-05T09:01:59Zby McDonald, Malcolm.<br/>Format: Books<br/>Publication Date 2006<br/>The professional services firm bibleent://SD_ILS/0/SD_ILS:296982025-10-05T09:01:59Z2025-10-05T09:01:59Zby Baschab, John, 1968-<br/>Publisher description <a href="http://www.loc.gov/catdir/description/wiley042/2004011607.html">http://www.loc.gov/catdir/description/wiley042/2004011607.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2004011607.html">http://www.loc.gov/catdir/toc/wiley041/2004011607.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Principles of services marketingent://SD_ILS/0/SD_ILS:297092025-10-05T09:01:59Z2025-10-05T09:01:59Zby Palmer, Adrian, 1955-<br/>Format: Books<br/>Publication Date 2005<br/>Agency account handling : avoiding blood, sweat and tearsent://SD_ILS/0/SD_ILS:284162025-10-05T09:01:59Z2025-10-05T09:01:59Zby Sims, Michael.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/wiley047/2003025316.html">http://www.loc.gov/catdir/bios/wiley047/2003025316.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley041/2003025316.html">http://www.loc.gov/catdir/description/wiley041/2003025316.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2003025316.html">http://www.loc.gov/catdir/toc/wiley041/2003025316.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:201712025-10-05T09:01:59Z2025-10-05T09:01:59Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2004<br/>Connecting with customers : how to sell, service, and market the travel productent://SD_ILS/0/SD_ILS:118712025-10-05T09:01:59Z2025-10-05T09:01:59Zby Mancini, Marc, 1946-<br/>Format: Books<br/>Publication Date 2003<br/>Uncommon practice : people who deliver a great brand experienceent://SD_ILS/0/SD_ILS:164972025-10-05T09:01:59Z2025-10-05T09:01:59Zby Smith, Shaun.<br/>Format: Books<br/>Publication Date 2002<br/>Principles of service marketing and managementent://SD_ILS/0/SD_ILS:166642025-10-05T09:01:59Z2025-10-05T09:01:59Zby Lovelock, Christopher H.<br/>Format: Books<br/>Publication Date 2002<br/>Principles of services marketingent://SD_ILS/0/SD_ILS:254152025-10-05T09:01:59Z2025-10-05T09:01:59Zby Palmer, Adrian, 1955-<br/>Format: Books<br/>Publication Date 2001<br/>The media student's bookent://SD_ILS/0/SD_ILS:247172025-10-05T09:01:59Z2025-10-05T09:01:59Zby Branston, Gill.<br/>Format: Books<br/>Publication Date 1999<br/>Services marketingent://SD_ILS/0/SD_ILS:242502025-10-05T09:01:59Z2025-10-05T09:01:59Zby Kurtz, David L., 1941-<br/>Format: Books<br/>Publication Date 1998<br/>Services marketing : a managerial perspectiveent://SD_ILS/0/SD_ILS:232642025-10-05T09:01:59Z2025-10-05T09:01:59Zby McColl, Rod, 1957-<br/>Format: Books<br/>Publication Date 1998<br/>Marketing management : analysis, planning, implementation, and controlent://SD_ILS/0/SD_ILS:29802025-10-05T09:01:59Z2025-10-05T09:01:59Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 1997<br/>Services marketingent://SD_ILS/0/SD_ILS:103672025-10-05T09:01:59Z2025-10-05T09:01:59Zby Lovelock, Christopher H.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1996<br/>Marketing planning for servicesent://SD_ILS/0/SD_ILS:407422025-10-05T09:01:59Z2025-10-05T09:01:59Zby McDonald, Malcolm.<br/>Format: Books<br/>Publication Date 1996<br/>Leisure and tourism : advanced GNVQent://SD_ILS/0/SD_ILS:144442025-10-05T09:01:59Z2025-10-05T09:01:59Zby Youell, Ray.<br/>Format: Books<br/>Publication Date 1995<br/>How to succeed in exporting and doing business internationallyent://SD_ILS/0/SD_ILS:392712025-10-05T09:01:59Z2025-10-05T09:01:59Zby Sletten, Eric, 1954-<br/>Format: Books<br/>Publication Date 1994<br/>Emancipating the professions : marketing opportunities from de-regulationent://SD_ILS/0/SD_ILS:148142025-10-05T09:01:59Z2025-10-05T09:01:59Zby Wilson, Aubrey.<br/>Format: Books<br/>Publication Date 1994<br/>