Search Results for Service industries. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dService$002bindustries.$0026dt$003dlist$0026ps$003d300?dt=list 2025-05-12T11:40:28Z Service industries in the world economy ent://SD_ILS/0/SD_ILS:24090 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Daniels, P. W. (Peter Walters), 1945-<br/>Format:&#160;Books<br/>Publication Date&#160;1993<br/> Corporate innovation : disruptive thinking in organizations ent://SD_ILS/0/SD_ILS:59346 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Kuratko, Donald F., author.<br/>Format:&#160;Books<br/>Publication Date&#160;2025<br/> Services marketing : integrating customer focus across the firm ent://SD_ILS/0/SD_ILS:49726 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Zeithaml, Valarie A.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html">http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2024&#160;2013<br/> Service management : operations, strategy, information technology ent://SD_ILS/0/SD_ILS:59162 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Bordoloi, Sanjeev, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2023<br/> Foodservice management : an African perspective ent://SD_ILS/0/SD_ILS:56982 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Jooste, Susina, editor<br/>Format:&#160;Books<br/>Publication Date&#160;2022<br/> Services marketing : a contemporary approach ent://SD_ILS/0/SD_ILS:57342 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Berndt, A. (Adele), 1966- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2022<br/> Service operations management : improving service delivery ent://SD_ILS/0/SD_ILS:56859 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Johnston, Robert, 1953- author.<br/>Format:&#160;Books<br/>Publication Date&#160;2021<br/> Services marketing : a contemporary approach ent://SD_ILS/0/SD_ILS:56281 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Berndt, A. (Adele), 1966- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2018<br/> The handbook of service business : management, marketing, innovation and internationalisation ent://SD_ILS/0/SD_ILS:51962 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Bryson, J. R., 1963- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Grasping service marketing ent://SD_ILS/0/SD_ILS:55404 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Jordaan, Yolanda.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Services marketing : an interactive approach ent://SD_ILS/0/SD_ILS:50985 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Fisk, Raymond P.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Service management : an integrated approach ent://SD_ILS/0/SD_ILS:16023 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Looy, Bart van.<br/>Format:&#160;Books<br/>Publication Date&#160;2013&#160;2011<br/> Marketing plans for service businesses : a complete guide ent://SD_ILS/0/SD_ILS:45869 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;McDonald, Malcolm.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Services marketing : people, technology, strategy ent://SD_ILS/0/SD_ILS:52676 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Lovelock, Christopher H.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;doc_number=018995769&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;doc_number=018995769&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;local_base=BVB01&amp;doc_number=018995769&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;local_base=BVB01&amp;doc_number=018995769&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> International handbook on the economics of corruption. Volume 2 ent://SD_ILS/0/SD_ILS:48918 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Rose-Ackerman, Susan.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Contemporary security management ent://SD_ILS/0/SD_ILS:54180 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Fay, John, 1934-<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases ent://SD_ILS/0/SD_ILS:15850 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Stickdorn, Marc, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Services marketing. ent://SD_ILS/0/SD_ILS:56117 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Bateson, John E. G.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Marketing management : a strategic decision-making approach ent://SD_ILS/0/SD_ILS:22813 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Mullins, John W. (John Walker)<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> The handbook of innovation and services : a multi-disciplinary perspective ent://SD_ILS/0/SD_ILS:41672 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Gallouj, Fa&iuml;z.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Input-output economics theory and applications : featuring Asian economies ent://SD_ILS/0/SD_ILS:43992 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Raa, Thijs ten.<br/><a href="http://ezproxy.lib.monash.edu.au/login?url=http://ebooks.worldscinet.com/ISBN/9789812833679/9789812833679.html">Full text available from World Scientific eBooks</a><br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2010<br/> Non-discrimination in international trade in services : 'likeness' in WTO/GATS ent://SD_ILS/0/SD_ILS:45500 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Diebold, Nicolas F.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy1010/2010022111-d.html">http://www.loc.gov/catdir/enhancements/fy1010/2010022111-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy1010/2010022111-t.html">http://www.loc.gov/catdir/enhancements/fy1010/2010022111-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-b.html">http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-d.html">http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-t.html">http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-t.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Services marketing : a contemporary approach ent://SD_ILS/0/SD_ILS:22800 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Boshoff, Christo.<br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Services marketing : text and cases. ent://SD_ILS/0/SD_ILS:44106 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Baron, Steve (J. Steve)<br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> From products to services : insight and experience from companies which have embraced the service economy ent://SD_ILS/0/SD_ILS:34917 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Young, Laurie, 1955-<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Driving down cost : how to manage and cut costs - intelligently ent://SD_ILS/0/SD_ILS:36904 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Wileman, Andrew.<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Services marketing. ent://SD_ILS/0/SD_ILS:37192 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Zeithaml, Valarie A.<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> WTO -- trade in services ent://SD_ILS/0/SD_ILS:44682 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Wolfrum, Rudiger.<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Introduction to private security ent://SD_ILS/0/SD_ILS:51191 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Dempsey, John S.<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Service management and marketing : customer management in service competition ent://SD_ILS/0/SD_ILS:32076 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Gr&egrave;onroos, Christian, 1947-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip071/2006030743.html">http://www.loc.gov/catdir/toc/ecip071/2006030743.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Challenges of managing information quality in service organizations ent://SD_ILS/0/SD_ILS:33896 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Al-Hakim, Latif, 1946-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006019120.html">http://www.loc.gov/catdir/toc/ecip0615/2006019120.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007&#160;2006<br/> Services marketing : people, technology, strategy ent://SD_ILS/0/SD_ILS:16991 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Lovelock, Christopher H.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017032662&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html">http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Services marketing management ent://SD_ILS/0/SD_ILS:31998 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Mudie, Peter.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> 5S for service organizations and offices : a lean look at improvements ent://SD_ILS/0/SD_ILS:32400 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Sarkar, Debashis.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0518/2005024847.html">http://www.loc.gov/catdir/toc/ecip0518/2005024847.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Improving service quality in the global economy : achieving high performance in public and private sectors ent://SD_ILS/0/SD_ILS:32485 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Milakovich, Michael E.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html">http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0601/2005043912.html">http://www.loc.gov/catdir/toc/fy0601/2005043912.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006&#160;2005<br/> Knowledge intensive business services : organizational forms and national institutions ent://SD_ILS/0/SD_ILS:32522 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Miozzo, Marcela, 1963-<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Service productivity management : improving service performance using Data Envelopment Analysis (DEA) ent://SD_ILS/0/SD_ILS:32561 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Sherman, H. David.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Services marketing management : a strategic perspective ent://SD_ILS/0/SD_ILS:31573 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Kasper, Hans.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip064/2005034528.html">http://www.loc.gov/catdir/toc/ecip064/2005034528.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Services marketing : concepts, strategies &amp;amp; cases ent://SD_ILS/0/SD_ILS:31624 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Hoffman, K. Douglas.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy0607/2005934852.html">http://www.loc.gov/catdir/toc/fy0607/2005934852.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Marketing plans for service businesses : a complete guide ent://SD_ILS/0/SD_ILS:32153 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;McDonald, Malcolm.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Service management : operations, strategy, and information technology ent://SD_ILS/0/SD_ILS:33665 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Fitzsimmons, James A.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Information quality management : theory and applications ent://SD_ILS/0/SD_ILS:33899 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Al-Hakim, Latif, 1946-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006019119.html">http://www.loc.gov/catdir/toc/ecip0615/2006019119.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Service is front stage : positioning services for value advantage ent://SD_ILS/0/SD_ILS:47050 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Teboul, James<br/>Format:&#160;Regular print<br/>Publication Date&#160;2006<br/> The economics of services : development and policy ent://SD_ILS/0/SD_ILS:48177 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Jansson, Jan Owen.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Managing service operations : design and implementation ent://SD_ILS/0/SD_ILS:57590 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Hollins, Bill.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The professional services firm bible ent://SD_ILS/0/SD_ILS:29698 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Baschab, John, 1968-<br/>Publisher description <a href="http://www.loc.gov/catdir/description/wiley042/2004011607.html">http://www.loc.gov/catdir/description/wiley042/2004011607.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2004011607.html">http://www.loc.gov/catdir/toc/wiley041/2004011607.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Best face forward : why companies must improve their service interfaces with customers ent://SD_ILS/0/SD_ILS:29775 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Rayport, Jeffrey F.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0414/2004002104.html">http://www.loc.gov/catdir/toc/ecip0414/2004002104.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Principles of services marketing ent://SD_ILS/0/SD_ILS:29709 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Palmer, Adrian, 1955-<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Service operations management : improving service delivery ent://SD_ILS/0/SD_ILS:29764 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Johnston, Robert.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Employment relations in the hospitality and tourism industries ent://SD_ILS/0/SD_ILS:11681 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Lucas, Rosemary.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip046/2003014694.html">http://catdir.loc.gov/catdir/toc/ecip046/2003014694.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0650/2003014694-d.html">http://catdir.loc.gov/catdir/enhancements/fy0650/2003014694-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Grasping service marketing ent://SD_ILS/0/SD_ILS:20171 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Jordaan, Yolanda.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Journey to lean : making operational change stick ent://SD_ILS/0/SD_ILS:29435 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Drew, John, 1970-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/hol051/2004041589.html">http://www.loc.gov/catdir/toc/hol051/2004041589.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2004041589.html">http://www.loc.gov/catdir/description/hol053/2004041589.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2004041589.html">http://www.loc.gov/catdir/bios/hol056/2004041589.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Agency account handling : avoiding blood, sweat and tears ent://SD_ILS/0/SD_ILS:28416 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Sims, Michael.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/wiley047/2003025316.html">http://www.loc.gov/catdir/bios/wiley047/2003025316.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/wiley041/2003025316.html">http://www.loc.gov/catdir/description/wiley041/2003025316.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2003025316.html">http://www.loc.gov/catdir/toc/wiley041/2003025316.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> The management of service operations ent://SD_ILS/0/SD_ILS:12570 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Wright, J. Nevan.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> World city network : a global urban analysis / Peter J. ent://SD_ILS/0/SD_ILS:26640 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Taylor, Peter J.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Connecting with customers : how to sell, service, and market the travel product ent://SD_ILS/0/SD_ILS:11871 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Mancini, Marc, 1946-<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Principles of service marketing and management ent://SD_ILS/0/SD_ILS:16664 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Lovelock, Christopher H.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Planning to implement service management ent://SD_ILS/0/SD_ILS:36483 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Lloyd, Vernon.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Uncommon practice : people who deliver a great brand experience ent://SD_ILS/0/SD_ILS:16497 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Smith, Shaun.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Principles of services marketing ent://SD_ILS/0/SD_ILS:25415 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Palmer, Adrian, 1955-<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Electronic commerce : a managerial perspective ent://SD_ILS/0/SD_ILS:14378 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Turban, Efraim.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> In search of the African business renaissance : an African cultural perspective ent://SD_ILS/0/SD_ILS:21041 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Mbigi, Lovemore.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Innovative planning for electronic commerce and enterprises : a reference model ent://SD_ILS/0/SD_ILS:23058 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Hsu, Cheng, 1951-<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> The media student's book ent://SD_ILS/0/SD_ILS:24717 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Branston, Gill.<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Services marketing ent://SD_ILS/0/SD_ILS:24250 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Kurtz, David L., 1941-<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Services marketing : a managerial perspective ent://SD_ILS/0/SD_ILS:23264 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;McColl, Rod, 1957-<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Marketing management : analysis, planning, implementation, and control ent://SD_ILS/0/SD_ILS:2980 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Handbook of human factors and ergonomics ent://SD_ILS/0/SD_ILS:27188 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Salvendy, Gavriel, 1938-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley022/96051093.html">http://www.loc.gov/catdir/toc/wiley022/96051093.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/wiley0310/96051093.html">http://www.loc.gov/catdir/description/wiley0310/96051093.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Marketing planning for services ent://SD_ILS/0/SD_ILS:40742 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;McDonald, Malcolm.<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/> Quality management for information and library managers ent://SD_ILS/0/SD_ILS:44171 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Brophy, Peter, 1950-<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/> Services marketing ent://SD_ILS/0/SD_ILS:10367 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Lovelock, Christopher H.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/> Leisure and tourism : advanced GNVQ ent://SD_ILS/0/SD_ILS:14444 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Youell, Ray.<br/>Format:&#160;Books<br/>Publication Date&#160;1995<br/> Emancipating the professions : marketing opportunities from de-regulation ent://SD_ILS/0/SD_ILS:14814 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Wilson, Aubrey.<br/>Format:&#160;Books<br/>Publication Date&#160;1994<br/> How to succeed in exporting and doing business internationally ent://SD_ILS/0/SD_ILS:39271 2025-05-12T11:40:28Z 2025-05-12T11:40:28Z by&#160;Sletten, Eric, 1954-<br/>Format:&#160;Books<br/>Publication Date&#160;1994<br/>