Search Results for Service industries. - Narrowed by: 2003-2008SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dService$002bindustries.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092003-2008$0025092003-2008$0026ps$003d300?2025-05-24T16:59:21ZFrom products to services : insight and experience from companies which have embraced the service economyent://SD_ILS/0/SD_ILS:349172025-05-24T16:59:21Z2025-05-24T16:59:21Zby Young, Laurie, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Driving down cost : how to manage and cut costs - intelligentlyent://SD_ILS/0/SD_ILS:369042025-05-24T16:59:21Z2025-05-24T16:59:21Zby Wileman, Andrew.<br/>Format: Books<br/>Publication Date 2008<br/>Services marketing.ent://SD_ILS/0/SD_ILS:371922025-05-24T16:59:21Z2025-05-24T16:59:21Zby Zeithaml, Valarie A.<br/>Format: Books<br/>Publication Date 2008<br/>Introduction to private securityent://SD_ILS/0/SD_ILS:511912025-05-24T16:59:21Z2025-05-24T16:59:21Zby Dempsey, John S.<br/>Format: Books<br/>Publication Date 2008<br/>WTO -- trade in servicesent://SD_ILS/0/SD_ILS:446822025-05-24T16:59:21Z2025-05-24T16:59:21Zby Wolfrum, Rudiger.<br/>Format: Books<br/>Publication Date 2008<br/>Services marketing : people, technology, strategyent://SD_ILS/0/SD_ILS:169912025-05-24T16:59:21Z2025-05-24T16:59:21Zby Lovelock, Christopher H.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
<a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017032662&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html">http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2007<br/>Service management and marketing : customer management in service competitionent://SD_ILS/0/SD_ILS:320762025-05-24T16:59:21Z2025-05-24T16:59:21Zby Grèonroos, Christian, 1947-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip071/2006030743.html">http://www.loc.gov/catdir/toc/ecip071/2006030743.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Challenges of managing information quality in service organizationsent://SD_ILS/0/SD_ILS:338962025-05-24T16:59:21Z2025-05-24T16:59:21Zby Al-Hakim, Latif, 1946-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006019120.html">http://www.loc.gov/catdir/toc/ecip0615/2006019120.html</a><br/>Format: Books<br/>Publication Date 2007 2006<br/>Services marketing managementent://SD_ILS/0/SD_ILS:319982025-05-24T16:59:21Z2025-05-24T16:59:21Zby Mudie, Peter.<br/>Format: Books<br/>Publication Date 2006<br/>Marketing plans for service businesses : a complete guideent://SD_ILS/0/SD_ILS:321532025-05-24T16:59:21Z2025-05-24T16:59:21Zby McDonald, Malcolm.<br/>Format: Books<br/>Publication Date 2006<br/>5S for service organizations and offices : a lean look at improvementsent://SD_ILS/0/SD_ILS:324002025-05-24T16:59:21Z2025-05-24T16:59:21Zby Sarkar, Debashis.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0518/2005024847.html">http://www.loc.gov/catdir/toc/ecip0518/2005024847.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Service management : operations, strategy, and information technologyent://SD_ILS/0/SD_ILS:336652025-05-24T16:59:21Z2025-05-24T16:59:21Zby Fitzsimmons, James A.<br/>Format: Books<br/>Publication Date 2006<br/>Services marketing management : a strategic perspectiveent://SD_ILS/0/SD_ILS:315732025-05-24T16:59:21Z2025-05-24T16:59:21Zby Kasper, Hans.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip064/2005034528.html">http://www.loc.gov/catdir/toc/ecip064/2005034528.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Services marketing : concepts, strategies &amp; casesent://SD_ILS/0/SD_ILS:316242025-05-24T16:59:21Z2025-05-24T16:59:21Zby Hoffman, K. Douglas.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy0607/2005934852.html">http://www.loc.gov/catdir/toc/fy0607/2005934852.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Knowledge intensive business services : organizational forms and national institutionsent://SD_ILS/0/SD_ILS:325222025-05-24T16:59:21Z2025-05-24T16:59:21Zby Miozzo, Marcela, 1963-<br/>Format: Books<br/>Publication Date 2006<br/>Improving service quality in the global economy : achieving high performance in public and private sectorsent://SD_ILS/0/SD_ILS:324852025-05-24T16:59:21Z2025-05-24T16:59:21Zby Milakovich, Michael E.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html">http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0601/2005043912.html">http://www.loc.gov/catdir/toc/fy0601/2005043912.html</a><br/>Format: Books<br/>Publication Date 2006 2005<br/>Service productivity management : improving service performance using Data Envelopment Analysis (DEA)ent://SD_ILS/0/SD_ILS:325612025-05-24T16:59:21Z2025-05-24T16:59:21Zby Sherman, H. David.<br/>Format: Books<br/>Publication Date 2006<br/>Information quality management : theory and applicationsent://SD_ILS/0/SD_ILS:338992025-05-24T16:59:21Z2025-05-24T16:59:21Zby Al-Hakim, Latif, 1946-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006019119.html">http://www.loc.gov/catdir/toc/ecip0615/2006019119.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Service is front stage : positioning services for value advantageent://SD_ILS/0/SD_ILS:470502025-05-24T16:59:21Z2025-05-24T16:59:21Zby Teboul, James<br/>Format: Regular print<br/>Publication Date 2006<br/>The economics of services : development and policyent://SD_ILS/0/SD_ILS:481772025-05-24T16:59:21Z2025-05-24T16:59:21Zby Jansson, Jan Owen.<br/>Format: Books<br/>Publication Date 2006<br/>Managing service operations : design and implementationent://SD_ILS/0/SD_ILS:575902025-05-24T16:59:21Z2025-05-24T16:59:21Zby Hollins, Bill.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The professional services firm bibleent://SD_ILS/0/SD_ILS:296982025-05-24T16:59:21Z2025-05-24T16:59:21Zby Baschab, John, 1968-<br/>Publisher description <a href="http://www.loc.gov/catdir/description/wiley042/2004011607.html">http://www.loc.gov/catdir/description/wiley042/2004011607.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2004011607.html">http://www.loc.gov/catdir/toc/wiley041/2004011607.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Principles of services marketingent://SD_ILS/0/SD_ILS:297092025-05-24T16:59:21Z2025-05-24T16:59:21Zby Palmer, Adrian, 1955-<br/>Format: Books<br/>Publication Date 2005<br/>Service operations management : improving service deliveryent://SD_ILS/0/SD_ILS:297642025-05-24T16:59:21Z2025-05-24T16:59:21Zby Johnston, Robert.<br/>Format: Books<br/>Publication Date 2005<br/>Best face forward : why companies must improve their service interfaces with customersent://SD_ILS/0/SD_ILS:297752025-05-24T16:59:21Z2025-05-24T16:59:21Zby Rayport, Jeffrey F.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0414/2004002104.html">http://www.loc.gov/catdir/toc/ecip0414/2004002104.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Employment relations in the hospitality and tourism industriesent://SD_ILS/0/SD_ILS:116812025-05-24T16:59:21Z2025-05-24T16:59:21Zby Lucas, Rosemary.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip046/2003014694.html">http://catdir.loc.gov/catdir/toc/ecip046/2003014694.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0650/2003014694-d.html">http://catdir.loc.gov/catdir/enhancements/fy0650/2003014694-d.html</a><br/>Format: Books<br/>Publication Date 2004<br/>The management of service operationsent://SD_ILS/0/SD_ILS:125702025-05-24T16:59:21Z2025-05-24T16:59:21Zby Wright, J. Nevan.<br/>Format: Books<br/>Publication Date 2004<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:201712025-05-24T16:59:21Z2025-05-24T16:59:21Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2004<br/>Journey to lean : making operational change stickent://SD_ILS/0/SD_ILS:294352025-05-24T16:59:21Z2025-05-24T16:59:21Zby Drew, John, 1970-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/hol051/2004041589.html">http://www.loc.gov/catdir/toc/hol051/2004041589.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2004041589.html">http://www.loc.gov/catdir/description/hol053/2004041589.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2004041589.html">http://www.loc.gov/catdir/bios/hol056/2004041589.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Agency account handling : avoiding blood, sweat and tearsent://SD_ILS/0/SD_ILS:284162025-05-24T16:59:21Z2025-05-24T16:59:21Zby Sims, Michael.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/wiley047/2003025316.html">http://www.loc.gov/catdir/bios/wiley047/2003025316.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley041/2003025316.html">http://www.loc.gov/catdir/description/wiley041/2003025316.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2003025316.html">http://www.loc.gov/catdir/toc/wiley041/2003025316.html</a><br/>Format: Books<br/>Publication Date 2004<br/>World city network : a global urban analysis / Peter J.ent://SD_ILS/0/SD_ILS:266402025-05-24T16:59:21Z2025-05-24T16:59:21Zby Taylor, Peter J.<br/>Format: Books<br/>Publication Date 2003<br/>Connecting with customers : how to sell, service, and market the travel productent://SD_ILS/0/SD_ILS:118712025-05-24T16:59:21Z2025-05-24T16:59:21Zby Mancini, Marc, 1946-<br/>Format: Books<br/>Publication Date 2003<br/>