Search Results for Service industries. - Narrowed by: 2009-2015 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dService$002bindustries.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092009-2015$0025092009-2015$0026ps$003d300? 2025-05-25T10:21:14Z Services marketing : integrating customer focus across the firm ent://SD_ILS/0/SD_ILS:49726 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Zeithaml, Valarie A.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html">http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2024&#160;2013<br/> The handbook of service business : management, marketing, innovation and internationalisation ent://SD_ILS/0/SD_ILS:51962 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Bryson, J. R., 1963- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Grasping service marketing ent://SD_ILS/0/SD_ILS:55404 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Jordaan, Yolanda.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Services marketing : an interactive approach ent://SD_ILS/0/SD_ILS:50985 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Fisk, Raymond P.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Service management : an integrated approach ent://SD_ILS/0/SD_ILS:16023 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Looy, Bart van.<br/>Format:&#160;Books<br/>Publication Date&#160;2013&#160;2011<br/> THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases ent://SD_ILS/0/SD_ILS:15850 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Stickdorn, Marc, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Contemporary security management ent://SD_ILS/0/SD_ILS:54180 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Fay, John, 1934-<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Services marketing. ent://SD_ILS/0/SD_ILS:56117 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Bateson, John E. G.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Marketing plans for service businesses : a complete guide ent://SD_ILS/0/SD_ILS:45869 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;McDonald, Malcolm.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> International handbook on the economics of corruption. Volume 2 ent://SD_ILS/0/SD_ILS:48918 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Rose-Ackerman, Susan.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Services marketing : people, technology, strategy ent://SD_ILS/0/SD_ILS:52676 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Lovelock, Christopher H.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;doc_number=018995769&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;doc_number=018995769&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;local_base=BVB01&amp;doc_number=018995769&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;local_base=BVB01&amp;doc_number=018995769&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Marketing management : a strategic decision-making approach ent://SD_ILS/0/SD_ILS:22813 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Mullins, John W. (John Walker)<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> The handbook of innovation and services : a multi-disciplinary perspective ent://SD_ILS/0/SD_ILS:41672 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Gallouj, Fa&iuml;z.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Input-output economics theory and applications : featuring Asian economies ent://SD_ILS/0/SD_ILS:43992 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Raa, Thijs ten.<br/><a href="http://ezproxy.lib.monash.edu.au/login?url=http://ebooks.worldscinet.com/ISBN/9789812833679/9789812833679.html">Full text available from World Scientific eBooks</a><br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2010<br/> Non-discrimination in international trade in services : 'likeness' in WTO/GATS ent://SD_ILS/0/SD_ILS:45500 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Diebold, Nicolas F.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy1010/2010022111-d.html">http://www.loc.gov/catdir/enhancements/fy1010/2010022111-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy1010/2010022111-t.html">http://www.loc.gov/catdir/enhancements/fy1010/2010022111-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-b.html">http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-d.html">http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-t.html">http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-t.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Services marketing : a contemporary approach ent://SD_ILS/0/SD_ILS:22800 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Boshoff, Christo.<br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Services marketing : text and cases. ent://SD_ILS/0/SD_ILS:44106 2025-05-25T10:21:14Z 2025-05-25T10:21:14Z by&#160;Baron, Steve (J. Steve)<br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/>