Search Results for Telephone.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTelephone.$0026ps$003d300?dt=list2025-10-06T17:10:13ZThe telephone book : technology--schizophrenia--electric speechent://SD_ILS/0/SD_ILS:229562025-10-06T17:10:13Z2025-10-06T17:10:13Zby Ronell, Avital.<br/>Format: Books<br/>Publication Date 1989<br/>On the telephone again!: Differences in telephone behaviourent://SD_ILS/0/SD_ILS:583492025-10-06T17:10:13Z2025-10-06T17:10:13Zby Sifianou, M<br/><a href="http://e-reserve.monash.ac.za/lin3160/04087505.pdf">Online Resource (restricted access): p527-544 [1.95 Mb]</a><br/>Format: Electronic Resources<br/>Publication Date 1989<br/>Messages and meaning : the MTN Art Collectionent://SD_ILS/0/SD_ILS:164392025-10-06T17:10:13Z2025-10-06T17:10:13Zby Hobbs, Philippa, 1955-<br/>Format: Books<br/>Publication Date 2006<br/>Digital National Security Archiveent://SD_ILS/0/SD_ILS:384402025-10-06T17:10:13Z2025-10-06T17:10:13Zby National Security Archive (U.S.)<br/><a href="http://nsarchive.chadwyck.com/">http://nsarchive.chadwyck.com/</a><br/>Format: Electronic Resources<br/>Publication Date 2025 2024 2023 2022 2021<br/>Evaluating research : methodology for people who need to read researchent://SD_ILS/0/SD_ILS:592782025-10-06T17:10:13Z2025-10-06T17:10:13Zby Dane, Francis C., 1952- author.<br/>Format: Books<br/>Publication Date 2023<br/>Focus groups : a practical guide for applied researchent://SD_ILS/0/SD_ILS:540482025-10-06T17:10:13Z2025-10-06T17:10:13Zby Krueger, Richard A.<br/>Format: Books<br/>Publication Date 2015<br/>A guide to service desk conceptsent://SD_ILS/0/SD_ILS:132025-10-06T17:10:13Z2025-10-06T17:10:13Zby Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Effective business communication in organisations : preparing messages that communicateent://SD_ILS/0/SD_ILS:872025-10-06T17:10:13Z2025-10-06T17:10:13Zby Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live">http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Essentials of marketing research : putting research into practiceent://SD_ILS/0/SD_ILS:501462025-10-06T17:10:13Z2025-10-06T17:10:13Zby Clow, Kenneth E.<br/>Format: Books<br/>Publication Date 2014<br/>Effective business communication in organisations : preparing messages that communicateent://SD_ILS/0/SD_ILS:575892025-10-06T17:10:13Z2025-10-06T17:10:13Zby Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site">https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site</a><br/>Format: Books<br/>Publication Date 2014<br/>Hacking exposed : unified communications &amp; VoIP security secrets &amp; solutionsent://SD_ILS/0/SD_ILS:514532025-10-06T17:10:13Z2025-10-06T17:10:13Zby Collier, Mark D., author.<br/>Format: Books<br/>Publication Date 2014<br/>Communication for businessent://SD_ILS/0/SD_ILS:214852025-10-06T17:10:13Z2025-10-06T17:10:13Zby Tynan, Liz, author<br/>Format: Books<br/>Publication Date 2013<br/>Smart calling : eliminate the fear, failure, and rejection from cold callingent://SD_ILS/0/SD_ILS:516492025-10-06T17:10:13Z2025-10-06T17:10:13Zby Sobczak, Art.<br/>Format: Books<br/>Publication Date 2013<br/>Essentials of human diseases and conditionsent://SD_ILS/0/SD_ILS:534052025-10-06T17:10:13Z2025-10-06T17:10:13Zby Frazier, Margaret Schell.<br/>Format: Books<br/>Publication Date 2013<br/>Crisis intervention strategiesent://SD_ILS/0/SD_ILS:541052025-10-06T17:10:13Z2025-10-06T17:10:13Zby James, Richard K., 1942-<br/>Format: Books<br/>Publication Date 2013<br/>A practical guide to advanced networkingent://SD_ILS/0/SD_ILS:553802025-10-06T17:10:13Z2025-10-06T17:10:13Zby Beasley, Jeffrey S., 1955-<br/>Format: Books<br/>Publication Date 2013<br/>Qualitative interviewing : the art of hearing dataent://SD_ILS/0/SD_ILS:496332025-10-06T17:10:13Z2025-10-06T17:10:13Zby Rubin, Herbert J.<br/>Format: Books<br/>Publication Date 2012<br/>Collecting, managing, and assessing data using sample surveysent://SD_ILS/0/SD_ILS:477442025-10-06T17:10:13Z2025-10-06T17:10:13Zby Stopher, Peter R.<br/>Format: Books<br/>Publication Date 2012<br/>Political research : methods and practical skillsent://SD_ILS/0/SD_ILS:481112025-10-06T17:10:13Z2025-10-06T17:10:13Zby Halperin, Sandra.<br/>Format: Books<br/>Publication Date 2012<br/>Writing skills for public relations : style and technique for mainstream and social mediaent://SD_ILS/0/SD_ILS:495592025-10-06T17:10:13Z2025-10-06T17:10:13Zby Foster, John, 1926-<br/>Format: Books<br/>Publication Date 2012<br/>Analysis of queues : methods and applicationsent://SD_ILS/0/SD_ILS:502512025-10-06T17:10:13Z2025-10-06T17:10:13Zby Gautam, Natarajan.<br/>Format: Books<br/>Publication Date 2012<br/>The business of therapy : how to run a successful private practiceent://SD_ILS/0/SD_ILS:507702025-10-06T17:10:13Z2025-10-06T17:10:13Zby Hodson, Pauline L, author.<br/>Format: Books<br/>Publication Date 2012<br/>Closing a failed bank : resolution practices and proceduresent://SD_ILS/0/SD_ILS:453322025-10-06T17:10:13Z2025-10-06T17:10:13Zby Parker, David C. (David Cameron), 1955-<br/>Format: Electronic Resources<br/>Publication Date 2011<br/>Online gaming in context : the social and cultural significance of online gamesent://SD_ILS/0/SD_ILS:487532025-10-06T17:10:13Z2025-10-06T17:10:13Zby Crawford, Garry.<br/>Format: Books<br/>Publication Date 2011<br/>A guide to customer service skills for the help desk professionalent://SD_ILS/0/SD_ILS:14642025-10-06T17:10:13Z2025-10-06T17:10:13Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2011<br/>Customer service : career success through customer loyaltyent://SD_ILS/0/SD_ILS:420972025-10-06T17:10:13Z2025-10-06T17:10:13Zby Timm, Paul R.<br/>Format: Books<br/>Publication Date 2011<br/>Handbook of survey researchent://SD_ILS/0/SD_ILS:414322025-10-06T17:10:13Z2025-10-06T17:10:13Zby Marsden, Peter V.<br/>Format: Books<br/>Publication Date 2010<br/>CompTIA network+ exam guideent://SD_ILS/0/SD_ILS:20442025-10-06T17:10:13Z2025-10-06T17:10:13Zby Meyers, Mike, 1961-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy1002/2009017868.html">http://catdir.loc.gov/catdir/toc/fy1002/2009017868.html</a><br/>Format: Books<br/>Publication Date 2009<br/>Forensic and medico-legal aspects of sexual crimes and unusual sexual practicesent://SD_ILS/0/SD_ILS:383202025-10-06T17:10:13Z2025-10-06T17:10:13Zby Aggrawal, Anil.<br/>Format: Books<br/>Publication Date 2009<br/>The SAGE handbook of applied social research methodsent://SD_ILS/0/SD_ILS:406832025-10-06T17:10:13Z2025-10-06T17:10:13Zby Bickman, Leonard, 1941-<br/>Format: Books<br/>Publication Date 2009<br/>Strategic behaviour in network industries : a multidisciplinary approachent://SD_ILS/0/SD_ILS:436162025-10-06T17:10:13Z2025-10-06T17:10:13Zby Heuvelhof, E. F. ten (Ernst F.)<br/>Format: Books<br/>Publication Date 2009<br/>The Oxford book of English short storiesent://SD_ILS/0/SD_ILS:447842025-10-06T17:10:13Z2025-10-06T17:10:13Zby Byatt, A. S., 1936- Byatt, Antonia Susan.<br/>Format: Books<br/>Publication Date 2009 1998<br/>Focus groups : a practical guide for applied researchent://SD_ILS/0/SD_ILS:418342025-10-06T17:10:13Z2025-10-06T17:10:13Zby Krueger, Richard A.<br/>Format: Books<br/>Publication Date 2009<br/>The other end of the lineent://SD_ILS/0/SD_ILS:474022025-10-06T17:10:13Z2025-10-06T17:10:13Zby Metcalfe, Jesse, 1978-<br/>Format: Video disc<br/>Publication Date 2009 2008<br/>Administrative assistant's and secretary's handbookent://SD_ILS/0/SD_ILS:98622025-10-06T17:10:13Z2025-10-06T17:10:13Zby Stroman, James.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html">http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Vertigo : a century of multimedia art from futurism to the Webent://SD_ILS/0/SD_ILS:163082025-10-06T17:10:13Z2025-10-06T17:10:13Zby Celant, Germano.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018993313&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018993313&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2008<br/>Health, safety, and nutrition activities A to Zent://SD_ILS/0/SD_ILS:216872025-10-06T17:10:13Z2025-10-06T17:10:13Zby Matricardi, Joanne.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0711/2007007341.html">http://catdir.loc.gov/catdir/toc/ecip0711/2007007341.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Terrorism : an investigator's handbookent://SD_ILS/0/SD_ILS:455142025-10-06T17:10:13Z2025-10-06T17:10:13Zby Dyson, William E., 1941-<br/>Format: Books<br/>Publication Date 2008<br/>Office procedures for the 21st centuryent://SD_ILS/0/SD_ILS:226142025-10-06T17:10:13Z2025-10-06T17:10:13Zby Burton, Sharon, 1942-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0616/2006021058.html">http://catdir.loc.gov/catdir/toc/ecip0616/2006021058.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Introductory communication : the ultimate guide to effective communication skills, study skills, life skillsent://SD_ILS/0/SD_ILS:10322025-10-06T17:10:13Z2025-10-06T17:10:13Zby Erasmus-Kritzinger, Lisel, 1967-<br/>Format: Books<br/>Publication Date 2007<br/>Delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:334692025-10-06T17:10:13Z2025-10-06T17:10:13Zby Performance Associates, Inc.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006018854.html">http://www.loc.gov/catdir/toc/ecip0615/2006018854.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Discovering computers : fundamentalsent://SD_ILS/0/SD_ILS:17632025-10-06T17:10:13Z2025-10-06T17:10:13Zby Shelly, Gary B.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1104/2006299619-t.html">http://catdir.loc.gov/catdir/enhancements/fy1104/2006299619-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1104/2006299619-b.html">http://catdir.loc.gov/catdir/enhancements/fy1104/2006299619-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1104/2006299619-d.html">http://catdir.loc.gov/catdir/enhancements/fy1104/2006299619-d.html</a><br/>Format: Books<br/>Publication Date 2007<br/>The office : procedures and technologyent://SD_ILS/0/SD_ILS:226122025-10-06T17:10:13Z2025-10-06T17:10:13Zby Oliverio, Mary Ellen.<br/>Format: Books<br/>Publication Date 2007<br/>Basic steps in planning nursing research : from question to proposalent://SD_ILS/0/SD_ILS:313212025-10-06T17:10:13Z2025-10-06T17:10:13Zby Wood, Marilynn J.<br/>Format: Books<br/>Publication Date 2006<br/>Magnetic selling : develop the charm and charisma that attract customers and maximize salesent://SD_ILS/0/SD_ILS:321412025-10-06T17:10:13Z2025-10-06T17:10:13Zby Bly, Robert W.<br/>Format: Books<br/>Publication Date 2006<br/>The psychology research handbook : a guide for graduate students and research assistantsent://SD_ILS/0/SD_ILS:306982025-10-06T17:10:13Z2025-10-06T17:10:13Zby Leong, Frederick T. L.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0510/2005009534.html">http://www.loc.gov/catdir/toc/ecip0510/2005009534.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0657/2005009534-d.html">http://www.loc.gov/catdir/enhancements/fy0657/2005009534-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Management communicationent://SD_ILS/0/SD_ILS:310272025-10-06T17:10:13Z2025-10-06T17:10:13Zby Bell, Arthur H. (Arthur Henry), 1946-<br/>Format: Books<br/>Publication Date 2006<br/>Voice over IPv6 : architectures for next generation VoIP networksent://SD_ILS/0/SD_ILS:332462025-10-06T17:10:13Z2025-10-06T17:10:13Zby Minoli, Daniel, 1952-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip069/2006005260.html">http://www.loc.gov/catdir/toc/ecip069/2006005260.html</a>
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Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0632/2006005260-d.html">http://www.loc.gov/catdir/enhancements/fy0632/2006005260-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Communication impact : designing research that mattersent://SD_ILS/0/SD_ILS:319512025-10-06T17:10:13Z2025-10-06T17:10:13Zby Priest, Susanna Hornig.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0419/2004015474.html">http://www.loc.gov/catdir/toc/ecip0419/2004015474.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Guerrilla marketing in 30 days : a 30 day tactical plan to maximize profits and increase customersent://SD_ILS/0/SD_ILS:371912025-10-06T17:10:13Z2025-10-06T17:10:13Zby Levinson, Jay Conrad.<br/>Format: Books<br/>Publication Date 2005<br/>Testing people at work : competencies in psychometric testingent://SD_ILS/0/SD_ILS:327352025-10-06T17:10:13Z2025-10-06T17:10:13Zby Smith, Mike (J. Mike)<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip051/2004022192.html">http://www.loc.gov/catdir/toc/ecip051/2004022192.html</a><br/>Format: Books<br/>Publication Date 2005<br/>A guide to customer service skills for the help desk professionalent://SD_ILS/0/SD_ILS:102032025-10-06T17:10:13Z2025-10-06T17:10:13Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2005<br/>Administrative assistant's & secretary's handbookent://SD_ILS/0/SD_ILS:98672025-10-06T17:10:13Z2025-10-06T17:10:13Zby Stroman, James.<br/>Ebook Library <a href="http://public.eblib.com/choice/publicfullrecord.aspx?p=242987">http://public.eblib.com/choice/publicfullrecord.aspx?p=242987</a>
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Safari Books Online <a href="http://proquest.safaribooksonline.com/640">http://proquest.safaribooksonline.com/640</a> <a href="http://proquest.safaribooksonline.com/?uicode=simonfraser&xmlid=0814407846">http://proquest.safaribooksonline.com/?uicode=simonfraser&xmlid=0814407846</a><br/>Format: Electronic Resources<br/>Publication Date 2004<br/>Telecommunication system engineeringent://SD_ILS/0/SD_ILS:284492025-10-06T17:10:13Z2025-10-06T17:10:13Zby Freeman, Roger L.<br/>Publisher description <a href="http://www.loc.gov/catdir/description/wiley041/2003063763.html">http://www.loc.gov/catdir/description/wiley041/2003063763.html</a>
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Contributor biographical information <a href="http://www.loc.gov/catdir/bios/wiley047/2003063763.html">http://www.loc.gov/catdir/bios/wiley047/2003063763.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Communication skills for effective managementent://SD_ILS/0/SD_ILS:303452025-10-06T17:10:13Z2025-10-06T17:10:13Zby Hargie, Owen.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/hol051/2003062245.html">http://www.loc.gov/catdir/toc/hol051/2003062245.html</a>
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Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003062245.html">http://www.loc.gov/catdir/bios/hol056/2003062245.html</a><br/>Format: Books<br/>Publication Date 2004<br/>The IMS : IP multimedia concepts and services in the mobile domainent://SD_ILS/0/SD_ILS:284792025-10-06T17:10:13Z2025-10-06T17:10:13Zby Poikselkä, Miikka.<br/>Format: Books<br/>Publication Date 2004<br/>Cases in communications law : liberties, restraints, and the modern mediaent://SD_ILS/0/SD_ILS:125772025-10-06T17:10:13Z2025-10-06T17:10:13Zby Zelezny, John D., 1955-<br/>Format: Books<br/>Publication Date 2004<br/>Convergence design : creating the user experience for interactive television, wireless, and broadbandent://SD_ILS/0/SD_ILS:121042025-10-06T17:10:13Z2025-10-06T17:10:13Zby Curran, Steve.<br/>Format: Books<br/>Publication Date 2003<br/>Performance Research Associates' Delivering knock your socks off service.ent://SD_ILS/0/SD_ILS:123212025-10-06T17:10:13Z2025-10-06T17:10:13Zby Zemke, Ron.<br/>Format: Books<br/>Publication Date 2003<br/>Designing for peopleent://SD_ILS/0/SD_ILS:157632025-10-06T17:10:13Z2025-10-06T17:10:13Zby Dreyfuss, Henry, 1904-1972.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1401/2003050037-d.html">http://catdir.loc.gov/catdir/enhancements/fy1401/2003050037-d.html</a><br/>Format: Books<br/>Publication Date 2003<br/>VoiceXML : introduction to developing speech applicationsent://SD_ILS/0/SD_ILS:262562025-10-06T17:10:13Z2025-10-06T17:10:13Zby Larson, James A.<br/>Format: Books<br/>Publication Date 2003<br/>Computers in your future 2003ent://SD_ILS/0/SD_ILS:118692025-10-06T17:10:13Z2025-10-06T17:10:13Zby Pfaffenberger, Bryan, 1949-<br/>Format: Books<br/>Publication Date 2003<br/>Understanding media : the extensions of manent://SD_ILS/0/SD_ILS:118932025-10-06T17:10:13Z2025-10-06T17:10:13Zby McLuhan, Marshall, 1911-1980.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010372473&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
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Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010372473&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010372473&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1985174&custom_att_2=simple_viewer">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1985174&custom_att_2=simple_viewer</a><br/>Format: Books<br/>Publication Date 2003<br/>Computer networksent://SD_ILS/0/SD_ILS:121532025-10-06T17:10:13Z2025-10-06T17:10:13Zby Tanenbaum, Andrew S., 1944-<br/>Safari Books Online <a href="http://proquest.safaribooksonline.com/0130661023">http://proquest.safaribooksonline.com/0130661023</a><br/>Format: Books<br/>Publication Date 2003<br/>Earthent://SD_ILS/0/SD_ILS:207142025-10-06T17:10:13Z2025-10-06T17:10:13Zby Mehta, Deepa, 1949-<br/><a href="http://www.mrqe.com/lookup?Earth+(1998)">Connect to reviews of this title online</a><br/>Format: Video disc<br/>Publication Date 2003 1999<br/>Practical aspects of interview and interrogationent://SD_ILS/0/SD_ILS:442312025-10-06T17:10:13Z2025-10-06T17:10:13Zby Zulawski, David E.<br/>Format: Books<br/>Publication Date 2002<br/>Global telecommunications revolution : the business perspectiveent://SD_ILS/0/SD_ILS:165952025-10-06T17:10:13Z2025-10-06T17:10:13Zby Housel, Thomas J.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/00033525.html">http://catdir.loc.gov/catdir/toc/mh021/00033525.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh021/00033525.html">http://catdir.loc.gov/catdir/description/mh021/00033525.html</a><br/>Format: Books<br/>Publication Date 2001<br/>Understanding media : the extensions of manent://SD_ILS/0/SD_ILS:212712025-10-06T17:10:13Z2025-10-06T17:10:13Zby McLuhan, Marshall, 1911-1980.<br/>Format: Books<br/>Publication Date 2001 1964<br/>IP telephony with H.323 : architectures for unified networks and integrated servicesent://SD_ILS/0/SD_ILS:240012025-10-06T17:10:13Z2025-10-06T17:10:13Zby Kumar, Vineet, 1958-<br/>Format: Books<br/>Publication Date 2001<br/>Internet telephonyent://SD_ILS/0/SD_ILS:240772025-10-06T17:10:13Z2025-10-06T17:10:13Zby Clark, David D.<br/>Format: Books<br/>Publication Date 2001<br/>Hospitality sales and promotion : strategies for successent://SD_ILS/0/SD_ILS:259962025-10-06T17:10:13Z2025-10-06T17:10:13Zby Taylor, Derek, 1932 August 5-<br/>Format: Books<br/>Publication Date 2001<br/>Knock 'em dead 2000ent://SD_ILS/0/SD_ILS:131922025-10-06T17:10:13Z2025-10-06T17:10:13Zby Yate, Martin John.<br/>Format: Books<br/>Publication Date 2000<br/>Communication for workent://SD_ILS/0/SD_ILS:141352025-10-06T17:10:13Z2025-10-06T17:10:13Zby Carysforth, Carol.<br/>Format: Books<br/>Publication Date 2000<br/>Monitoring, measuring, and managing customer serviceent://SD_ILS/0/SD_ILS:271352025-10-06T17:10:13Z2025-10-06T17:10:13Zby Goodman, Gary S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/00025368.html">http://www.loc.gov/catdir/toc/wiley021/00025368.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley037/00025368.html">http://www.loc.gov/catdir/description/wiley037/00025368.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Racializing class, classifying race : labour and difference in Britain, the USA, and Africaent://SD_ILS/0/SD_ILS:260092025-10-06T17:10:13Z2025-10-06T17:10:13Zby Alexander, Peter.<br/>Format: Books<br/>Publication Date 2000<br/>The turtle and the peacock : collaboration for prosocial change : the entertainment-education strategy on televisionent://SD_ILS/0/SD_ILS:225752025-10-06T17:10:13Z2025-10-06T17:10:13Zby Bouman, Martine (M.P.A.), 1954-<br/>Format: Books<br/>Publication Date 1999<br/>Direct marketing managementent://SD_ILS/0/SD_ILS:148992025-10-06T17:10:13Z2025-10-06T17:10:13Zby Roberts, Mary Lou.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008663134&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008663134&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008663134&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1999<br/>Using networksent://SD_ILS/0/SD_ILS:134322025-10-06T17:10:13Z2025-10-06T17:10:13Zby Derfler, Frank J.<br/>Format: Books<br/>Publication Date 1998<br/>Management information systems : the manager's viewent://SD_ILS/0/SD_ILS:197762025-10-06T17:10:13Z2025-10-06T17:10:13Zby Schultheis, Robert A.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh022/97025011.html">http://catdir.loc.gov/catdir/toc/mh022/97025011.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh023/97025011.html">http://catdir.loc.gov/catdir/description/mh023/97025011.html</a><br/>Format: Books<br/>Publication Date 1998<br/>Sound start : teacher's resource manual.ent://SD_ILS/0/SD_ILS:204762025-10-06T17:10:13Z2025-10-06T17:10:13Zby De Kock, D.<br/>Format: Books<br/>Publication Date 1998<br/>Media technology and society : a history : from the telegraph to the Internetent://SD_ILS/0/SD_ILS:236262025-10-06T17:10:13Z2025-10-06T17:10:13Zby Winston, Brian.<br/>Format: Books<br/>Publication Date 1998<br/>Handbook of applied social research methodsent://SD_ILS/0/SD_ILS:242392025-10-06T17:10:13Z2025-10-06T17:10:13Zby Rog, Debra J.<br/>Format: Books<br/>Publication Date 1998<br/>Write on target : the direct marketer's copywriting handbookent://SD_ILS/0/SD_ILS:166982025-10-06T17:10:13Z2025-10-06T17:10:13Zby Stein, Donna Baier.<br/>Format: Books<br/>Publication Date 1997<br/>Services marketingent://SD_ILS/0/SD_ILS:103672025-10-06T17:10:13Z2025-10-06T17:10:13Zby Lovelock, Christopher H.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1996<br/>Call centre management : a practical guideent://SD_ILS/0/SD_ILS:103682025-10-06T17:10:13Z2025-10-06T17:10:13Zby Menday, Janette.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008165534&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008165534&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1996<br/>Hospitality accountingent://SD_ILS/0/SD_ILS:135512025-10-06T17:10:13Z2025-10-06T17:10:13Zby Gray, William S., 1936-<br/>Format: Books<br/>Publication Date 1996<br/>Practical UNIX and Internet securityent://SD_ILS/0/SD_ILS:143192025-10-06T17:10:13Z2025-10-06T17:10:13Zby Garfinkel, Simson.<br/>Table of contents <a href="http://www.gbv.de/dms/bowker/toc/9781565921481.pdf">http://www.gbv.de/dms/bowker/toc/9781565921481.pdf</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0915/96161185-b.html">http://catdir.loc.gov/catdir/enhancements/fy0915/96161185-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0915/96161185-d.html">http://catdir.loc.gov/catdir/enhancements/fy0915/96161185-d.html</a>
Umschlagbild <a href="http://swbplus.bsz-bw.de/bsz048310409cov.htm">http://swbplus.bsz-bw.de/bsz048310409cov.htm</a><br/>Format: Books<br/>Publication Date 1996<br/>Wireless communications : principles and practiceent://SD_ILS/0/SD_ILS:136622025-10-06T17:10:13Z2025-10-06T17:10:13Zby Rappaport, Theodore S., 1960-<br/>Table of contents <a href="http://www.gbv.de/dms/bowker/toc/9780133755367.pdf">http://www.gbv.de/dms/bowker/toc/9780133755367.pdf</a><br/>Format: Books<br/>Publication Date 1996<br/>Dynamics of modern communication : the shaping and impact of new communication technologiesent://SD_ILS/0/SD_ILS:262242025-10-06T17:10:13Z2025-10-06T17:10:13Zby Flichy, Patrice.<br/>Format: Books<br/>Publication Date 1995<br/>Success with English language and communication skillsent://SD_ILS/0/SD_ILS:170842025-10-06T17:10:13Z2025-10-06T17:10:13Zby Viviers, D.<br/>Format: Books<br/>Publication Date 1992<br/>Private speech : from social interaction to self-regulationent://SD_ILS/0/SD_ILS:269772025-10-06T17:10:13Z2025-10-06T17:10:13Zby Diaz, Rafael M.<br/>Format: Books<br/>Publication Date 1992<br/>Telemarketing basicsent://SD_ILS/0/SD_ILS:209812025-10-06T17:10:13Z2025-10-06T17:10:13Zby Freestone, Julie.<br/>Format: Books<br/>Publication Date 1990<br/>Programming languagesent://SD_ILS/0/SD_ILS:36582025-10-06T17:10:13Z2025-10-06T17:10:13Zby Sethi, V.<br/>Format: Books<br/>Publication Date 1989<br/>Office practice N4-N5.ent://SD_ILS/0/SD_ILS:61372025-10-06T17:10:13Z2025-10-06T17:10:13Zby Nel, R.<br/>Format: Books<br/>Publication Date 1989<br/>Are you communicating? : you can't manage without itent://SD_ILS/0/SD_ILS:217062025-10-06T17:10:13Z2025-10-06T17:10:13Zby Walton, Donald (Donald W.)<br/>Format: Books<br/>Publication Date 1989<br/>Direct marketing managementent://SD_ILS/0/SD_ILS:79892025-10-06T17:10:13Z2025-10-06T17:10:13Zby Roberts, Mary Lou.<br/>Table of contents <a href="http://www.gbv.de/dms/bowker/toc/9780132147842.pdf">http://www.gbv.de/dms/bowker/toc/9780132147842.pdf</a><br/>Format: Books<br/>Publication Date 1989<br/>Distant view of a minaret : and other storiesent://SD_ILS/0/SD_ILS:273822025-10-06T17:10:13Z2025-10-06T17:10:13Zby Rif`at, Al?fah.<br/>Format: Books<br/>Publication Date 1987 1985 1983<br/>Foundations of business telecommunications managementent://SD_ILS/0/SD_ILS:354102025-10-06T17:10:13Z2025-10-06T17:10:13Zby Grover, Kenneth C.<br/>Format: Books<br/>Publication Date 1986<br/>New inscapes : a collection of verseent://SD_ILS/0/SD_ILS:161522025-10-06T17:10:13Z2025-10-06T17:10:13Zby Malan, Robin.<br/>Format: Books<br/>Publication Date 1986<br/>So long, and thanks for all the fish : the hitchhikers' guide to the galaxy 4ent://SD_ILS/0/SD_ILS:72932025-10-06T17:10:13Z2025-10-06T17:10:13Zby Adams, Douglas, 1952-2001.<br/>Format: Books<br/>Publication Date 1985 1984<br/>Hospitality for sale : techniques of promoting business for hospitality establishmentsent://SD_ILS/0/SD_ILS:571222025-10-06T17:10:13Z2025-10-06T17:10:13Zby Coffman, C. DeWitt (Charles DeWitt)<br/>Format: Books<br/>Publication Date 1980<br/>