Search Results for Telephone. - Narrowed by: IIEMSASirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTelephone.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AIIEMSA$002509IIEMSA$0026ps$003d300?dt=list2025-10-07T06:51:14ZThe telephone book : technology--schizophrenia--electric speechent://SD_ILS/0/SD_ILS:229562025-10-07T06:51:14Z2025-10-07T06:51:14Zby Ronell, Avital.<br/>Format: Books<br/>Publication Date 1989<br/>On the telephone again!: Differences in telephone behaviourent://SD_ILS/0/SD_ILS:583492025-10-07T06:51:14Z2025-10-07T06:51:14Zby Sifianou, M<br/><a href="http://e-reserve.monash.ac.za/lin3160/04087505.pdf">Online Resource (restricted access): p527-544 [1.95 Mb]</a><br/>Format: Electronic Resources<br/>Publication Date 1989<br/>Focus groups : a practical guide for applied researchent://SD_ILS/0/SD_ILS:540482025-10-07T06:51:14Z2025-10-07T06:51:14Zby Krueger, Richard A.<br/>Format: Books<br/>Publication Date 2015<br/>Effective business communication in organisations : preparing messages that communicateent://SD_ILS/0/SD_ILS:872025-10-07T06:51:14Z2025-10-07T06:51:14Zby Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live">http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Essentials of marketing research : putting research into practiceent://SD_ILS/0/SD_ILS:501462025-10-07T06:51:14Z2025-10-07T06:51:14Zby Clow, Kenneth E.<br/>Format: Books<br/>Publication Date 2014<br/>Hacking exposed : unified communications &amp; VoIP security secrets &amp; solutionsent://SD_ILS/0/SD_ILS:514532025-10-07T06:51:14Z2025-10-07T06:51:14Zby Collier, Mark D., author.<br/>Format: Books<br/>Publication Date 2014<br/>Effective business communication in organisations : preparing messages that communicateent://SD_ILS/0/SD_ILS:575892025-10-07T06:51:14Z2025-10-07T06:51:14Zby Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site">https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site</a><br/>Format: Books<br/>Publication Date 2014<br/>Essentials of human diseases and conditionsent://SD_ILS/0/SD_ILS:534052025-10-07T06:51:14Z2025-10-07T06:51:14Zby Frazier, Margaret Schell.<br/>Format: Books<br/>Publication Date 2013<br/>Smart calling : eliminate the fear, failure, and rejection from cold callingent://SD_ILS/0/SD_ILS:516492025-10-07T06:51:14Z2025-10-07T06:51:14Zby Sobczak, Art.<br/>Format: Books<br/>Publication Date 2013<br/>Crisis intervention strategiesent://SD_ILS/0/SD_ILS:541052025-10-07T06:51:14Z2025-10-07T06:51:14Zby James, Richard K., 1942-<br/>Format: Books<br/>Publication Date 2013<br/>Collecting, managing, and assessing data using sample surveysent://SD_ILS/0/SD_ILS:477442025-10-07T06:51:14Z2025-10-07T06:51:14Zby Stopher, Peter R.<br/>Format: Books<br/>Publication Date 2012<br/>Qualitative interviewing : the art of hearing dataent://SD_ILS/0/SD_ILS:496332025-10-07T06:51:14Z2025-10-07T06:51:14Zby Rubin, Herbert J.<br/>Format: Books<br/>Publication Date 2012<br/>Writing skills for public relations : style and technique for mainstream and social mediaent://SD_ILS/0/SD_ILS:495592025-10-07T06:51:14Z2025-10-07T06:51:14Zby Foster, John, 1926-<br/>Format: Books<br/>Publication Date 2012<br/>The business of therapy : how to run a successful private practiceent://SD_ILS/0/SD_ILS:507702025-10-07T06:51:14Z2025-10-07T06:51:14Zby Hodson, Pauline L, author.<br/>Format: Books<br/>Publication Date 2012<br/>Political research : methods and practical skillsent://SD_ILS/0/SD_ILS:481112025-10-07T06:51:14Z2025-10-07T06:51:14Zby Halperin, Sandra.<br/>Format: Books<br/>Publication Date 2012<br/>Analysis of queues : methods and applicationsent://SD_ILS/0/SD_ILS:502512025-10-07T06:51:14Z2025-10-07T06:51:14Zby Gautam, Natarajan.<br/>Format: Books<br/>Publication Date 2012<br/>Customer service : career success through customer loyaltyent://SD_ILS/0/SD_ILS:420972025-10-07T06:51:14Z2025-10-07T06:51:14Zby Timm, Paul R.<br/>Format: Books<br/>Publication Date 2011<br/>Closing a failed bank : resolution practices and proceduresent://SD_ILS/0/SD_ILS:453322025-10-07T06:51:14Z2025-10-07T06:51:14Zby Parker, David C. (David Cameron), 1955-<br/>Format: Electronic Resources<br/>Publication Date 2011<br/>Online gaming in context : the social and cultural significance of online gamesent://SD_ILS/0/SD_ILS:487532025-10-07T06:51:14Z2025-10-07T06:51:14Zby Crawford, Garry.<br/>Format: Books<br/>Publication Date 2011<br/>Handbook of survey researchent://SD_ILS/0/SD_ILS:414322025-10-07T06:51:14Z2025-10-07T06:51:14Zby Marsden, Peter V.<br/>Format: Books<br/>Publication Date 2010<br/>Forensic and medico-legal aspects of sexual crimes and unusual sexual practicesent://SD_ILS/0/SD_ILS:383202025-10-07T06:51:14Z2025-10-07T06:51:14Zby Aggrawal, Anil.<br/>Format: Books<br/>Publication Date 2009<br/>The SAGE handbook of applied social research methodsent://SD_ILS/0/SD_ILS:406832025-10-07T06:51:14Z2025-10-07T06:51:14Zby Bickman, Leonard, 1941-<br/>Format: Books<br/>Publication Date 2009<br/>The Oxford book of English short storiesent://SD_ILS/0/SD_ILS:447842025-10-07T06:51:14Z2025-10-07T06:51:14Zby Byatt, A. S., 1936- Byatt, Antonia Susan.<br/>Format: Books<br/>Publication Date 2009 1998<br/>The other end of the lineent://SD_ILS/0/SD_ILS:474022025-10-07T06:51:14Z2025-10-07T06:51:14Zby Metcalfe, Jesse, 1978-<br/>Format: Video disc<br/>Publication Date 2009 2008<br/>Focus groups : a practical guide for applied researchent://SD_ILS/0/SD_ILS:418342025-10-07T06:51:14Z2025-10-07T06:51:14Zby Krueger, Richard A.<br/>Format: Books<br/>Publication Date 2009<br/>Strategic behaviour in network industries : a multidisciplinary approachent://SD_ILS/0/SD_ILS:436162025-10-07T06:51:14Z2025-10-07T06:51:14Zby Heuvelhof, E. F. ten (Ernst F.)<br/>Format: Books<br/>Publication Date 2009<br/>Terrorism : an investigator's handbookent://SD_ILS/0/SD_ILS:455142025-10-07T06:51:14Z2025-10-07T06:51:14Zby Dyson, William E., 1941-<br/>Format: Books<br/>Publication Date 2008<br/>Administrative assistant's and secretary's handbookent://SD_ILS/0/SD_ILS:98622025-10-07T06:51:14Z2025-10-07T06:51:14Zby Stroman, James.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html">http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:334692025-10-07T06:51:14Z2025-10-07T06:51:14Zby Performance Associates, Inc.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006018854.html">http://www.loc.gov/catdir/toc/ecip0615/2006018854.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Voice over IPv6 : architectures for next generation VoIP networksent://SD_ILS/0/SD_ILS:332462025-10-07T06:51:14Z2025-10-07T06:51:14Zby Minoli, Daniel, 1952-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip069/2006005260.html">http://www.loc.gov/catdir/toc/ecip069/2006005260.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0613/2006005260.html">http://www.loc.gov/catdir/toc/fy0613/2006005260.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0632/2006005260-d.html">http://www.loc.gov/catdir/enhancements/fy0632/2006005260-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The psychology research handbook : a guide for graduate students and research assistantsent://SD_ILS/0/SD_ILS:306982025-10-07T06:51:14Z2025-10-07T06:51:14Zby Leong, Frederick T. L.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0510/2005009534.html">http://www.loc.gov/catdir/toc/ecip0510/2005009534.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0657/2005009534-d.html">http://www.loc.gov/catdir/enhancements/fy0657/2005009534-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Management communicationent://SD_ILS/0/SD_ILS:310272025-10-07T06:51:14Z2025-10-07T06:51:14Zby Bell, Arthur H. (Arthur Henry), 1946-<br/>Format: Books<br/>Publication Date 2006<br/>Basic steps in planning nursing research : from question to proposalent://SD_ILS/0/SD_ILS:313212025-10-07T06:51:14Z2025-10-07T06:51:14Zby Wood, Marilynn J.<br/>Format: Books<br/>Publication Date 2006<br/>Magnetic selling : develop the charm and charisma that attract customers and maximize salesent://SD_ILS/0/SD_ILS:321412025-10-07T06:51:14Z2025-10-07T06:51:14Zby Bly, Robert W.<br/>Format: Books<br/>Publication Date 2006<br/>Guerrilla marketing in 30 days : a 30 day tactical plan to maximize profits and increase customersent://SD_ILS/0/SD_ILS:371912025-10-07T06:51:14Z2025-10-07T06:51:14Zby Levinson, Jay Conrad.<br/>Format: Books<br/>Publication Date 2005<br/>Communication impact : designing research that mattersent://SD_ILS/0/SD_ILS:319512025-10-07T06:51:14Z2025-10-07T06:51:14Zby Priest, Susanna Hornig.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0419/2004015474.html">http://www.loc.gov/catdir/toc/ecip0419/2004015474.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Testing people at work : competencies in psychometric testingent://SD_ILS/0/SD_ILS:327352025-10-07T06:51:14Z2025-10-07T06:51:14Zby Smith, Mike (J. Mike)<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip051/2004022192.html">http://www.loc.gov/catdir/toc/ecip051/2004022192.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Telecommunication system engineeringent://SD_ILS/0/SD_ILS:284492025-10-07T06:51:14Z2025-10-07T06:51:14Zby Freeman, Roger L.<br/>Publisher description <a href="http://www.loc.gov/catdir/description/wiley041/2003063763.html">http://www.loc.gov/catdir/description/wiley041/2003063763.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2003063763.html">http://www.loc.gov/catdir/toc/wiley041/2003063763.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/wiley047/2003063763.html">http://www.loc.gov/catdir/bios/wiley047/2003063763.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Communication skills for effective managementent://SD_ILS/0/SD_ILS:303452025-10-07T06:51:14Z2025-10-07T06:51:14Zby Hargie, Owen.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/hol051/2003062245.html">http://www.loc.gov/catdir/toc/hol051/2003062245.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2003062245.html">http://www.loc.gov/catdir/description/hol053/2003062245.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003062245.html">http://www.loc.gov/catdir/bios/hol056/2003062245.html</a><br/>Format: Books<br/>Publication Date 2004<br/>VoiceXML : introduction to developing speech applicationsent://SD_ILS/0/SD_ILS:262562025-10-07T06:51:14Z2025-10-07T06:51:14Zby Larson, James A.<br/>Format: Books<br/>Publication Date 2003<br/>Practical aspects of interview and interrogationent://SD_ILS/0/SD_ILS:442312025-10-07T06:51:14Z2025-10-07T06:51:14Zby Zulawski, David E.<br/>Format: Books<br/>Publication Date 2002<br/>IP telephony with H.323 : architectures for unified networks and integrated servicesent://SD_ILS/0/SD_ILS:240012025-10-07T06:51:14Z2025-10-07T06:51:14Zby Kumar, Vineet, 1958-<br/>Format: Books<br/>Publication Date 2001<br/>Hospitality sales and promotion : strategies for successent://SD_ILS/0/SD_ILS:259962025-10-07T06:51:14Z2025-10-07T06:51:14Zby Taylor, Derek, 1932 August 5-<br/>Format: Books<br/>Publication Date 2001<br/>Monitoring, measuring, and managing customer serviceent://SD_ILS/0/SD_ILS:271352025-10-07T06:51:14Z2025-10-07T06:51:14Zby Goodman, Gary S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/00025368.html">http://www.loc.gov/catdir/toc/wiley021/00025368.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley037/00025368.html">http://www.loc.gov/catdir/description/wiley037/00025368.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Racializing class, classifying race : labour and difference in Britain, the USA, and Africaent://SD_ILS/0/SD_ILS:260092025-10-07T06:51:14Z2025-10-07T06:51:14Zby Alexander, Peter.<br/>Format: Books<br/>Publication Date 2000<br/>Handbook of applied social research methodsent://SD_ILS/0/SD_ILS:242392025-10-07T06:51:14Z2025-10-07T06:51:14Zby Rog, Debra J.<br/>Format: Books<br/>Publication Date 1998<br/>Private speech : from social interaction to self-regulationent://SD_ILS/0/SD_ILS:269772025-10-07T06:51:14Z2025-10-07T06:51:14Zby Diaz, Rafael M.<br/>Format: Books<br/>Publication Date 1992<br/>Distant view of a minaret : and other storiesent://SD_ILS/0/SD_ILS:273822025-10-07T06:51:14Z2025-10-07T06:51:14Zby Rif`at, Al?fah.<br/>Format: Books<br/>Publication Date 1987 1985 1983<br/>Foundations of business telecommunications managementent://SD_ILS/0/SD_ILS:354102025-10-07T06:51:14Z2025-10-07T06:51:14Zby Grover, Kenneth C.<br/>Format: Books<br/>Publication Date 1986<br/>