Search Results for Telephone. - Narrowed by: RC Pretoria CBDSirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTelephone.$0026qf$003dLIBRARY$002509Library$0025091$00253ARCPTA$002509RC$002bPretoria$002bCBD$0026ps$003d300?dt=list2025-10-07T10:36:19ZA guide to service desk conceptsent://SD_ILS/0/SD_ILS:132025-10-07T10:36:19Z2025-10-07T10:36:19Zby Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Effective business communication in organisations : preparing messages that communicateent://SD_ILS/0/SD_ILS:872025-10-07T10:36:19Z2025-10-07T10:36:19Zby Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live">http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Effective business communication in organisations : preparing messages that communicateent://SD_ILS/0/SD_ILS:575892025-10-07T10:36:19Z2025-10-07T10:36:19Zby Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site">https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site</a><br/>Format: Books<br/>Publication Date 2014<br/>A guide to customer service skills for the help desk professionalent://SD_ILS/0/SD_ILS:14642025-10-07T10:36:19Z2025-10-07T10:36:19Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2011<br/>Administrative assistant's and secretary's handbookent://SD_ILS/0/SD_ILS:98622025-10-07T10:36:19Z2025-10-07T10:36:19Zby Stroman, James.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html">http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Discovering computers : fundamentalsent://SD_ILS/0/SD_ILS:17632025-10-07T10:36:19Z2025-10-07T10:36:19Zby Shelly, Gary B.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1104/2006299619-t.html">http://catdir.loc.gov/catdir/enhancements/fy1104/2006299619-t.html</a>
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Safari Books Online <a href="http://proquest.safaribooksonline.com/640">http://proquest.safaribooksonline.com/640</a> <a href="http://proquest.safaribooksonline.com/?uicode=simonfraser&xmlid=0814407846">http://proquest.safaribooksonline.com/?uicode=simonfraser&xmlid=0814407846</a><br/>Format: Electronic Resources<br/>Publication Date 2004<br/>Global telecommunications revolution : the business perspectiveent://SD_ILS/0/SD_ILS:165952025-10-07T10:36:19Z2025-10-07T10:36:19Zby Housel, Thomas J.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/00033525.html">http://catdir.loc.gov/catdir/toc/mh021/00033525.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh021/00033525.html">http://catdir.loc.gov/catdir/description/mh021/00033525.html</a><br/>Format: Books<br/>Publication Date 2001<br/>Write on target : the direct marketer's copywriting handbookent://SD_ILS/0/SD_ILS:166982025-10-07T10:36:19Z2025-10-07T10:36:19Zby Stein, Donna Baier.<br/>Format: Books<br/>Publication Date 1997<br/>Success with English language and communication skillsent://SD_ILS/0/SD_ILS:170842025-10-07T10:36:19Z2025-10-07T10:36:19Zby Viviers, D.<br/>Format: Books<br/>Publication Date 1992<br/>