Search Results for Telephone. - Narrowed by: VC Nelson Mandela Bay SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTelephone.$0026qf$003dLIBRARY$002509Library$0025091$00253AVCPE$002509VC$002bNelson$002bMandela$002bBay$0026ps$003d300?dt=list 2025-10-07T10:53:21Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-10-07T10:53:21Z 2025-10-07T10:53:21Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Effective business communication in organisations : preparing messages that communicate ent://SD_ILS/0/SD_ILS:87 2025-10-07T10:53:21Z 2025-10-07T10:53:21Z by&#160;Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live">http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Effective business communication in organisations : preparing messages that communicate ent://SD_ILS/0/SD_ILS:57589 2025-10-07T10:53:21Z 2025-10-07T10:53:21Z by&#160;Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site">https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Administrative assistant's &amp; secretary's handbook ent://SD_ILS/0/SD_ILS:9867 2025-10-07T10:53:21Z 2025-10-07T10:53:21Z by&#160;Stroman, James.<br/>Ebook Library <a href="http://public.eblib.com/choice/publicfullrecord.aspx?p=242987">http://public.eblib.com/choice/publicfullrecord.aspx?p=242987</a> ebrary <a href="http://site.ebrary.com/id/10044975">http://site.ebrary.com/id/10044975</a> EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=100160">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=100160</a> Safari Books Online <a href="http://proquest.safaribooksonline.com/0814407846">http://proquest.safaribooksonline.com/0814407846</a> Safari Books Online <a href="http://proquest.safaribooksonline.com/640">http://proquest.safaribooksonline.com/640</a> <a href="http://proquest.safaribooksonline.com/?uicode=simonfraser&xmlid=0814407846">http://proquest.safaribooksonline.com/?uicode=simonfraser&xmlid=0814407846</a><br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/> Performance Research Associates' Delivering knock your socks off service. ent://SD_ILS/0/SD_ILS:12321 2025-10-07T10:53:21Z 2025-10-07T10:53:21Z by&#160;Zemke, Ron.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/>