Search Results for Total Quality Management. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTotal$002bQuality$002bManagement.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300$0026isd$003dtrue? 2025-07-21T16:11:28Z Customer care excellence : how to create an effective customer focus ent://SD_ILS/0/SD_ILS:49426 2025-07-21T16:11:28Z 2025-07-21T16:11:28Z by&#160;Cook, Sarah, 1955-<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Beyond six sigma : profitable growth throuth customer value creation ent://SD_ILS/0/SD_ILS:31530 2025-07-21T16:11:28Z 2025-07-21T16:11:28Z by&#160;Plaster, Gary.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005023556.html">http://www.loc.gov/catdir/toc/ecip0517/2005023556.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> World class! : strategies for winning with your customer. ent://SD_ILS/0/SD_ILS:11221 2025-07-21T16:11:28Z 2025-07-21T16:11:28Z by&#160;Manning, Anthony D.<br/>Format:&#160;Books<br/>Publication Date&#160;1989<br/>