Search Results for Total quality management - Narrowed by: BooksSirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTotal$002bquality$002bmanagement$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300?dt=list2025-05-19T06:08:35ZTotal Quality Managementent://SD_ILS/0/SD_ILS:546032025-05-19T06:08:35Z2025-05-19T06:08:35Zby V. Vijayan<br/>Format: Books<br/>Publication Date 2014 2013<br/>Total quality : management, organization and strategyent://SD_ILS/0/SD_ILS:299422025-05-19T06:08:35Z2025-05-19T06:08:35Zby Evans, James R. (James Robert), 1950-<br/>Format: Books<br/>Publication Date 2005<br/>Total quality: management, organization and strategyent://SD_ILS/0/SD_ILS:330302025-05-19T06:08:35Z2025-05-19T06:08:35Zby Dean, James W. Evans, James R.<br/>Format: Books<br/>Publication Date 2005<br/>Total quality management : text with casesent://SD_ILS/0/SD_ILS:255572025-05-19T06:08:35Z2025-05-19T06:08:35Zby Oakland, John S.<br/>Format: Books<br/>Publication Date 2000<br/>Quality management for organizational excellence : introduction to total qualityent://SD_ILS/0/SD_ILS:226562025-05-19T06:08:35Z2025-05-19T06:08:35Zby Goetsch, David L.<br/>Format: Books<br/>Publication Date 2014<br/>Total quality management : the route to improving performance.ent://SD_ILS/0/SD_ILS:243742025-05-19T06:08:35Z2025-05-19T06:08:35Zby Oakland, John S.<br/>Format: Books<br/>Publication Date 1993<br/>Contemporary management principlesent://SD_ILS/0/SD_ILS:591762025-05-19T06:08:35Z2025-05-19T06:08:35Zby Botha, Tersia, 1967-<br/>Format: Books<br/>Publication Date 2024<br/>Quality assessment in South African schoolsent://SD_ILS/0/SD_ILS:573662025-05-19T06:08:35Z2025-05-19T06:08:35Zby Reddy, Chris, author.<br/>Format: Books<br/>Publication Date 2023<br/>Supply chain management : a logistics perspective.ent://SD_ILS/0/SD_ILS:178762025-05-19T06:08:35Z2025-05-19T06:08:35Zby Coyle, John J. (John Joseph), 1935- author.<br/>Format: Books<br/>Publication Date 2017<br/>Supply chain management : a balanced approachent://SD_ILS/0/SD_ILS:197162025-05-19T06:08:35Z2025-05-19T06:08:35Zby Badenhorst, J. A. (Johanna Adolphina), 1954-<br/>Format: Books<br/>Publication Date 2017<br/>International entrepreneurship : starting, developing, and managing a global ventureent://SD_ILS/0/SD_ILS:564992025-05-19T06:08:35Z2025-05-19T06:08:35Zby Hisrich, Robert D., author.<br/>Format: Books<br/>Publication Date 2016<br/>Health program management : from development through evaluationent://SD_ILS/0/SD_ILS:536372025-05-19T06:08:35Z2025-05-19T06:08:35Zby Longest, Beaufort B., Jr., author.<br/>Format: Books<br/>Publication Date 2015<br/>A guide to service desk conceptsent://SD_ILS/0/SD_ILS:132025-05-19T06:08:35Z2025-05-19T06:08:35Zby Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Risk management for engineering projects : procedures, methods and toolsent://SD_ILS/0/SD_ILS:535562025-05-19T06:08:35Z2025-05-19T06:08:35Zby Munier, Nolberto, author.<br/>Format: Books<br/>Publication Date 2014<br/>The search for quality education in post-apartheid South Africa : interventions to improve learning and teachingent://SD_ILS/0/SD_ILS:514482025-05-19T06:08:35Z2025-05-19T06:08:35Zby Sayed, Yusuf, editor.<br/>Format: Books<br/>Publication Date 2013<br/>Managing organizational change : process, social construction and dialogueent://SD_ILS/0/SD_ILS:496272025-05-19T06:08:35Z2025-05-19T06:08:35Zby Jabri, Muayyad.<br/>Format: Books<br/>Publication Date 2012<br/>Leadership in health careent://SD_ILS/0/SD_ILS:534232025-05-19T06:08:35Z2025-05-19T06:08:35Zby Barr, Jill.<br/>Format: Books<br/>Publication Date 2012<br/>Managing operations across the supply chainent://SD_ILS/0/SD_ILS:65242025-05-19T06:08:35Z2025-05-19T06:08:35Zby Swink, Morgan, 1959-<br/>Format: Books<br/>Publication Date 2011<br/>Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health Systement://SD_ILS/0/SD_ILS:463552025-05-19T06:08:35Z2025-05-19T06:08:35Zby Michelli, Joseph A., 1960-<br/>Format: Books<br/>Publication Date 2011<br/>Essentials of quality : with cases and experiential exercisesent://SD_ILS/0/SD_ILS:430452025-05-19T06:08:35Z2025-05-19T06:08:35Zby Sower, Victor E.<br/>Format: Books<br/>Publication Date 2011<br/>Quality management : theory and applicationent://SD_ILS/0/SD_ILS:43572025-05-19T06:08:35Z2025-05-19T06:08:35Zby Mauch, Peter D., 1954-<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018653406&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA">Klappentext</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018653406&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018653406&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2010<br/>Business process mapping : improving customer satisfaction. Workbookent://SD_ILS/0/SD_ILS:399862025-05-19T06:08:35Z2025-05-19T06:08:35Zby Jacka, J. Mike.<br/>Format: Books<br/>Publication Date 2009<br/>Best practices in lean six sigma process improvement : a deeper lookent://SD_ILS/0/SD_ILS:361972025-05-19T06:08:35Z2025-05-19T06:08:35Zby Schonberger, Richard.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0719/2007022155.html">http://www.loc.gov/catdir/toc/ecip0719/2007022155.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html">http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html">http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html</a><br/>Format: Books<br/>Publication Date 2008<br/>International handbook of practice-based performance managementent://SD_ILS/0/SD_ILS:347612025-05-19T06:08:35Z2025-05-19T06:08:35Zby Julnes, Patria de Lancer.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0712/2007008883.html">http://www.loc.gov/catdir/toc/ecip0712/2007008883.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Customer care excellence : how to create an effective customer focusent://SD_ILS/0/SD_ILS:494262025-05-19T06:08:35Z2025-05-19T06:08:35Zby Cook, Sarah, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Beyond six sigma : profitable growth throuth customer value creationent://SD_ILS/0/SD_ILS:315302025-05-19T06:08:35Z2025-05-19T06:08:35Zby Plaster, Gary.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005023556.html">http://www.loc.gov/catdir/toc/ecip0517/2005023556.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The progressive audit : a toolkit for improving your organizational quality cultureent://SD_ILS/0/SD_ILS:314942025-05-19T06:08:35Z2025-05-19T06:08:35Zby Pfannerstill, Robert, 1951-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0514/2005017090.html">http://www.loc.gov/catdir/toc/ecip0514/2005017090.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Process improvement and quality management in the retail industryent://SD_ILS/0/SD_ILS:325492025-05-19T06:08:35Z2025-05-19T06:08:35Zby George, Stephen, 1948-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0516/2005020230.html">http://www.loc.gov/catdir/toc/ecip0516/2005020230.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005020230-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005020230-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Quality : a corporate force : managing for excellenceent://SD_ILS/0/SD_ILS:325502025-05-19T06:08:35Z2025-05-19T06:08:35Zby Aikens, C. Harold.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0512/2005013503.html">http://www.loc.gov/catdir/toc/ecip0512/2005013503.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Personal balanced scorecard : the way to individual happiness, personal integrity, and organisational effectivenessent://SD_ILS/0/SD_ILS:328232025-05-19T06:08:35Z2025-05-19T06:08:35Zby Rampersad, Hubert K.<br/>Format: Books<br/>Publication Date 2006<br/>The management and control of qualityent://SD_ILS/0/SD_ILS:293132025-05-19T06:08:35Z2025-05-19T06:08:35Zby Evans, James R. (James Robert), 1950-<br/>Format: Books<br/>Publication Date 2005<br/>The essentials of the new workplace : a guide to the human impact of modern working practicesent://SD_ILS/0/SD_ILS:305952025-05-19T06:08:35Z2025-05-19T06:08:35Zby Holman, David (David J.)<br/>Format: Books<br/>Publication Date 2005<br/>Quality and performance excellence in higher education : Baldrige on campusent://SD_ILS/0/SD_ILS:314422025-05-19T06:08:35Z2025-05-19T06:08:35Zby Sorensen, Charles W. (Charles William), 1941-2018.<br/>Format: Books<br/>Publication Date 2005<br/>Quality management : creating and sustaining organizational effectivenessent://SD_ILS/0/SD_ILS:116222025-05-19T06:08:35Z2025-05-19T06:08:35Zby Summers, Donna C. S.<br/>Format: Books<br/>Publication Date 2005<br/>Continuous quality improvement in higher educationent://SD_ILS/0/SD_ILS:293112025-05-19T06:08:35Z2025-05-19T06:08:35Zby Dew, John R.<br/>Format: Books<br/>Publication Date 2004<br/>Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellenceent://SD_ILS/0/SD_ILS:293172025-05-19T06:08:35Z2025-05-19T06:08:35Zby Basu, Ron.<br/>Format: Books<br/>Publication Date 2004<br/>Ten steps to a results-based monitoring and evaluation system : a handbook for development practitionersent://SD_ILS/0/SD_ILS:293152025-05-19T06:08:35Z2025-05-19T06:08:35Zby Kusek, Jody Zall, 1952-<br/>Format: Books<br/>Publication Date 2004<br/>Entrepreneurship : theory, process, practiceent://SD_ILS/0/SD_ILS:202042025-05-19T06:08:35Z2025-05-19T06:08:35Zby Kuratko, Donald F.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010340366&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy041/2002115006.html">http://catdir.loc.gov/catdir/toc/fy041/2002115006.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1513/2002115006-b.html">http://catdir.loc.gov/catdir/enhancements/fy1513/2002115006-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1513/2002115006-d.html">http://catdir.loc.gov/catdir/enhancements/fy1513/2002115006-d.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010340366&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010340366&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2004<br/>Rethinking performance measurement : beyond the balanced scorecardent://SD_ILS/0/SD_ILS:315912025-05-19T06:08:35Z2025-05-19T06:08:35Zby Meyer, Marshall W.<br/>Format: Books<br/>Publication Date 2002<br/>Customer-driven project management : building quality into project processent://SD_ILS/0/SD_ILS:242692025-05-19T06:08:35Z2025-05-19T06:08:35Zby Barkley, Bruce, 1939-<br/>Format: Books<br/>Publication Date 2001<br/>Organizing for high performance : employee involvement, TQM, reengineering, and knowledge management in the Fortune 1000ent://SD_ILS/0/SD_ILS:245362025-05-19T06:08:35Z2025-05-19T06:08:35Zby Lawler, Edward E., III<br/>Format: Books<br/>Publication Date 2001<br/>ISO 9000 quality systems handbookent://SD_ILS/0/SD_ILS:255552025-05-19T06:08:35Z2025-05-19T06:08:35Zby Hoyle, David.<br/>Format: Books<br/>Publication Date 2001<br/>Tourism management : towards the new millenniument://SD_ILS/0/SD_ILS:337912025-05-19T06:08:35Z2025-05-19T06:08:35Zby Ryan, Chris, 1945-<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0602/99047662-d.html">http://www.loc.gov/catdir/enhancements/fy0602/99047662-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0602/99047662-t.html">http://www.loc.gov/catdir/enhancements/fy0602/99047662-t.html</a><br/>Format: Books<br/>Publication Date 2000<br/>The Oliver Wight ABCD checklist for operational excellenceent://SD_ILS/0/SD_ILS:24882025-05-19T06:08:35Z2025-05-19T06:08:35Zby Wight, Oliver W.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix06/00033007.html">http://catdir.loc.gov/catdir/toc/onix06/00033007.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/wiley042/00033007.html">http://catdir.loc.gov/catdir/bios/wiley042/00033007.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/wiley035/00033007.html">http://catdir.loc.gov/catdir/description/wiley035/00033007.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Marketing managementent://SD_ILS/0/SD_ILS:132572025-05-19T06:08:35Z2025-05-19T06:08:35Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2000<br/>Growing and managing an entrepreneurial businessent://SD_ILS/0/SD_ILS:132122025-05-19T06:08:35Z2025-05-19T06:08:35Zby Allen, Kathleen R.<br/>Format: Books<br/>Publication Date 1999<br/>Organization development : behavioral science interventions for organization improvementent://SD_ILS/0/SD_ILS:137802025-05-19T06:08:35Z2025-05-19T06:08:35Zby French, Wendell L., 1923-<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008591197&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008591197&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008591197&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1999<br/>Sports management : a guide to professional practiceent://SD_ILS/0/SD_ILS:176502025-05-19T06:08:35Z2025-05-19T06:08:35Zby Smith, Aaron, 1972-<br/>Format: Books<br/>Publication Date 1999<br/>Global management : universal theories and local realitiesent://SD_ILS/0/SD_ILS:423992025-05-19T06:08:35Z2025-05-19T06:08:35Zby Ibarra Colado, Eduardo.<br/>Format: Books<br/>Publication Date 1999<br/>Assessing business excellence : a guide to self-assessment.ent://SD_ILS/0/SD_ILS:391532025-05-19T06:08:35Z2025-05-19T06:08:35Zby Porter, L. J. Porter, Leslie J.<br/>Format: Books<br/>Publication Date 1998<br/>Principles of total qualityent://SD_ILS/0/SD_ILS:197882025-05-19T06:08:35Z2025-05-19T06:08:35Zby Swift, J. A.<br/>Format: Books<br/>Publication Date 1998<br/>Management ideas --in briefent://SD_ILS/0/SD_ILS:253942025-05-19T06:08:35Z2025-05-19T06:08:35Zby Kermally, Sultan.<br/>Format: Books<br/>Publication Date 1997<br/>Leading changeent://SD_ILS/0/SD_ILS:136082025-05-19T06:08:35Z2025-05-19T06:08:35Zby Kotter, John P., 1947-<br/>Table of contents <a href="http://lcweb.loc.gov/catdir/toc/96-20263.html">http://lcweb.loc.gov/catdir/toc/96-20263.html</a>
Table of contents <a href="http://lcweb.loc.gov/catdir/toc/96020263.html">http://lcweb.loc.gov/catdir/toc/96020263.html</a>
Table of contents <a href="http://www.gbv.de/dms/hbz/toc/ht007365423.pdf">http://www.gbv.de/dms/hbz/toc/ht007365423.pdf</a><br/>Format: Books<br/>Publication Date 1996<br/>Contemporary issues in strategic managementent://SD_ILS/0/SD_ILS:209622025-05-19T06:08:35Z2025-05-19T06:08:35Zby Smit, Elsabé, 1958-<br/>Format: Books<br/>Publication Date 1996<br/>Quality management for information and library managersent://SD_ILS/0/SD_ILS:441712025-05-19T06:08:35Z2025-05-19T06:08:35Zby Brophy, Peter, 1950-<br/>Format: Books<br/>Publication Date 1996<br/>Operations managementent://SD_ILS/0/SD_ILS:143562025-05-19T06:08:35Z2025-05-19T06:08:35Zby Slack, Nigel.<br/>Format: Books<br/>Publication Date 1995<br/>The McGraw-Hill encyclopedia of quality terms &amp; conceptsent://SD_ILS/0/SD_ILS:231172025-05-19T06:08:35Z2025-05-19T06:08:35Zby Cortada, James W.<br/>Format: Books<br/>Publication Date 1995<br/>Managing qualityent://SD_ILS/0/SD_ILS:144992025-05-19T06:08:35Z2025-05-19T06:08:35Zby Dale, B. G.<br/>Format: Books<br/>Publication Date 1994<br/>World class! : strategies for winning with your customer.ent://SD_ILS/0/SD_ILS:112212025-05-19T06:08:35Z2025-05-19T06:08:35Zby Manning, Anthony D.<br/>Format: Books<br/>Publication Date 1989<br/>