Search Results for Total quality management - Narrowed by: 1:VCPMB SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTotal$002bquality$002bmanagement$0026qf$003dLIBRARY$002509Library$0025091$00253AVCPMB$0025091$00253AVCPMB$0026ps$003d300? 2025-05-19T21:38:42Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-05-19T21:38:42Z 2025-05-19T21:38:42Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> The Oliver Wight ABCD checklist for operational excellence ent://SD_ILS/0/SD_ILS:2488 2025-05-19T21:38:42Z 2025-05-19T21:38:42Z by&#160;Wight, Oliver W.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix06/00033007.html">http://catdir.loc.gov/catdir/toc/onix06/00033007.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/wiley042/00033007.html">http://catdir.loc.gov/catdir/bios/wiley042/00033007.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/wiley035/00033007.html">http://catdir.loc.gov/catdir/description/wiley035/00033007.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Sports management : a guide to professional practice ent://SD_ILS/0/SD_ILS:17650 2025-05-19T21:38:42Z 2025-05-19T21:38:42Z by&#160;Smith, Aaron, 1972-<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/>