Search Results for Total quality management - Narrowed by: 1:VCSD SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTotal$002bquality$002bmanagement$0026qf$003dLIBRARY$002509Library$0025091$00253AVCSD$0025091$00253AVCSD$0026ps$003d300? 2025-05-19T08:36:02Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-05-19T08:36:02Z 2025-05-19T08:36:02Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Quality management : creating and sustaining organizational effectiveness ent://SD_ILS/0/SD_ILS:11622 2025-05-19T08:36:02Z 2025-05-19T08:36:02Z by&#160;Summers, Donna C. S.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Quality control ent://SD_ILS/0/SD_ILS:12457 2025-05-19T08:36:02Z 2025-05-19T08:36:02Z by&#160;Besterfield, Dale H.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> The Oliver Wight ABCD checklist for operational excellence ent://SD_ILS/0/SD_ILS:2488 2025-05-19T08:36:02Z 2025-05-19T08:36:02Z by&#160;Wight, Oliver W.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix06/00033007.html">http://catdir.loc.gov/catdir/toc/onix06/00033007.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/wiley042/00033007.html">http://catdir.loc.gov/catdir/bios/wiley042/00033007.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/wiley035/00033007.html">http://catdir.loc.gov/catdir/description/wiley035/00033007.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Marketing management ent://SD_ILS/0/SD_ILS:13257 2025-05-19T08:36:02Z 2025-05-19T08:36:02Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Organization development : behavioral science interventions for organization improvement ent://SD_ILS/0/SD_ILS:13780 2025-05-19T08:36:02Z 2025-05-19T08:36:02Z by&#160;French, Wendell L., 1923-<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008591197&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008591197&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008591197&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Contemporary issues in strategic management ent://SD_ILS/0/SD_ILS:20962 2025-05-19T08:36:02Z 2025-05-19T08:36:02Z by&#160;Smit, Elsab&eacute;, 1958-<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/>