Search Results for Total quality management - Narrowed by: 1:STACKS SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTotal$002bquality$002bmanagement$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253ASTACKS$0025091$00253ASTACKS$0026ps$003d300$0026isd$003dtrue? 2025-05-21T18:57:37Z Total quality: management, organization and strategy ent://SD_ILS/0/SD_ILS:33030 2025-05-21T18:57:37Z 2025-05-21T18:57:37Z by&#160;Dean, James W. Evans, James R.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-05-21T18:57:37Z 2025-05-21T18:57:37Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/>