Search Results for Total quality management - Narrowed by: 2002-2008 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dTotal$002bquality$002bmanagement$0026qf$003dPUBDATE$002509Publication$002bDate$0025092002-2008$0025092002-2008$0026ps$003d300? 2025-05-20T20:57:25Z Total quality : management, organization and strategy ent://SD_ILS/0/SD_ILS:29942 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Evans, James R. (James Robert), 1950-<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Total quality: management, organization and strategy ent://SD_ILS/0/SD_ILS:33030 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Dean, James W. Evans, James R.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> International handbook of practice-based performance management ent://SD_ILS/0/SD_ILS:34761 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Julnes, Patria de Lancer.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0712/2007008883.html">http://www.loc.gov/catdir/toc/ecip0712/2007008883.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Best practices in lean six sigma process improvement : a deeper look ent://SD_ILS/0/SD_ILS:36197 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Schonberger, Richard.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0719/2007022155.html">http://www.loc.gov/catdir/toc/ecip0719/2007022155.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html">http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html">http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Customer care excellence : how to create an effective customer focus ent://SD_ILS/0/SD_ILS:49426 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Cook, Sarah, 1955-<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Process improvement and quality management in the retail industry ent://SD_ILS/0/SD_ILS:32549 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;George, Stephen, 1948-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0516/2005020230.html">http://www.loc.gov/catdir/toc/ecip0516/2005020230.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005020230-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005020230-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Personal balanced scorecard : the way to individual happiness, personal integrity, and organisational effectiveness ent://SD_ILS/0/SD_ILS:32823 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Rampersad, Hubert K.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Beyond six sigma : profitable growth throuth customer value creation ent://SD_ILS/0/SD_ILS:31530 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Plaster, Gary.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005023556.html">http://www.loc.gov/catdir/toc/ecip0517/2005023556.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The progressive audit : a toolkit for improving your organizational quality culture ent://SD_ILS/0/SD_ILS:31494 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Pfannerstill, Robert, 1951-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0514/2005017090.html">http://www.loc.gov/catdir/toc/ecip0514/2005017090.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Quality : a corporate force : managing for excellence ent://SD_ILS/0/SD_ILS:32550 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Aikens, C. Harold.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0512/2005013503.html">http://www.loc.gov/catdir/toc/ecip0512/2005013503.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Service is front stage : positioning services for value advantage ent://SD_ILS/0/SD_ILS:47050 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Teboul, James<br/>Format:&#160;Regular print<br/>Publication Date&#160;2006<br/> Quality management : creating and sustaining organizational effectiveness ent://SD_ILS/0/SD_ILS:11622 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Summers, Donna C. S.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The management and control of quality ent://SD_ILS/0/SD_ILS:29313 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Evans, James R. (James Robert), 1950-<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The essentials of the new workplace : a guide to the human impact of modern working practices ent://SD_ILS/0/SD_ILS:30595 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Holman, David (David J.)<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Quality and performance excellence in higher education : Baldrige on campus ent://SD_ILS/0/SD_ILS:31442 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Sorensen, Charles W. (Charles William), 1941-2018.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Entrepreneurship : theory, process, practice ent://SD_ILS/0/SD_ILS:20204 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Kuratko, Donald F.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010340366&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy041/2002115006.html">http://catdir.loc.gov/catdir/toc/fy041/2002115006.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1513/2002115006-b.html">http://catdir.loc.gov/catdir/enhancements/fy1513/2002115006-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1513/2002115006-d.html">http://catdir.loc.gov/catdir/enhancements/fy1513/2002115006-d.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010340366&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010340366&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Continuous quality improvement in higher education ent://SD_ILS/0/SD_ILS:29311 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Dew, John R.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Ten steps to a results-based monitoring and evaluation system : a handbook for development practitioners ent://SD_ILS/0/SD_ILS:29315 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Kusek, Jody Zall, 1952-<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellence ent://SD_ILS/0/SD_ILS:29317 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Basu, Ron.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Rethinking performance measurement : beyond the balanced scorecard ent://SD_ILS/0/SD_ILS:31591 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Meyer, Marshall W.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Operations management : strategy and analysis ent://SD_ILS/0/SD_ILS:16603 2025-05-20T20:57:25Z 2025-05-20T20:57:25Z by&#160;Krajewski, Lee J.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009732481&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009732481&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009732481&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009732481&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2002<br/>