Search Results for Value. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dValue.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026pe$003dd$00253A$0026ps$003d300?dt=list 2025-10-16T06:48:20Z Supplier relationship management : unlocking the hidden value in your supply base ent://SD_ILS/0/SD_ILS:22078 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;O'Brien, Jonathan, 1967- author.<br/>Format:&#160;Books<br/>Publication Date&#160;2018<br/> Lean solutions : how companies and customers can create value and wealth together ent://SD_ILS/0/SD_ILS:19804 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Womack, James P.<br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> The DNA of customer experience : how emotions drive value ent://SD_ILS/0/SD_ILS:37517 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Shaw, Colin.<br/><a href="http://www.gbv.de/dms/zbw/525506470.pdf">http://www.gbv.de/dms/zbw/525506470.pdf</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Beyond six sigma : profitable growth throuth customer value creation ent://SD_ILS/0/SD_ILS:31530 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Plaster, Gary.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005023556.html">http://www.loc.gov/catdir/toc/ecip0517/2005023556.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The loyalty effect : the hidden force behind growth, profits, and lasting value ent://SD_ILS/0/SD_ILS:26998 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Reichheld, Frederick F.<br/>Format:&#160;Books<br/>Publication Date&#160;2001&#160;1996<br/> The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy ent://SD_ILS/0/SD_ILS:52442 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Burrows, Robert P. (Robert Penn)<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Customer service : career success through customer loyalty ent://SD_ILS/0/SD_ILS:42097 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Timm, Paul R.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> The relationship revolution : closing the customer promise gap ent://SD_ILS/0/SD_ILS:43917 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Hochman, Larry.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> What the customer wants you to know : how everybody needs to think differently about sales ent://SD_ILS/0/SD_ILS:20884 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Charan, Ram.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0723/2007030980.html">http://catdir.loc.gov/catdir/toc/ecip0723/2007030980.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-b.html">http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-d.html">http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Care packages for your customers : an idea a week to enhance customer service ent://SD_ILS/0/SD_ILS:43504 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Glanz, Barbara A.<br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Handbook of customer satisfaction and loyalty measurement ent://SD_ILS/0/SD_ILS:33437 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Hill, Nigel, 1952-<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Questions that sell : the powerful process for discovering what your customer really wants ent://SD_ILS/0/SD_ILS:31990 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Cherry, Paul.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033216.html">http://www.loc.gov/catdir/toc/ecip063/2005033216.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Build your customer strategy : a guide to creating profitable relationships ent://SD_ILS/0/SD_ILS:33467 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Barnes, James G.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006008676.html">http://www.loc.gov/catdir/toc/ecip0610/2006008676.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Implementing strategic change : tools for transforming an organization ent://SD_ILS/0/SD_ILS:31430 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Hoisington, Steven H., 1953-<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy ent://SD_ILS/0/SD_ILS:16014 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Stinnett, Bill.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html">http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh051/2004019679.html">http://catdir.loc.gov/catdir/bios/mh051/2004019679.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh051/2004019679.html">http://catdir.loc.gov/catdir/description/mh051/2004019679.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> ProfitBrand : how to increase the profitability, accountability &amp; sustainability of brands ent://SD_ILS/0/SD_ILS:11701 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Wreden, Nick.<br/>ebrary <a href="http://site.ebrary.com/id/10096170">http://site.ebrary.com/id/10096170</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html">http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html">http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Aftermarketing : how to keep customers for life through relationship marketing ent://SD_ILS/0/SD_ILS:174 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Vavra, Terry G.<br/>Format:&#160;Books<br/>Publication Date&#160;1995<br/> Command performance : the art of delivering quality service ent://SD_ILS/0/SD_ILS:25605 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z Format:&#160;Books<br/>Publication Date&#160;1994<br/> World class! : strategies for winning with your customer. ent://SD_ILS/0/SD_ILS:11221 2025-10-16T06:48:20Z 2025-10-16T06:48:20Z by&#160;Manning, Anthony D.<br/>Format:&#160;Books<br/>Publication Date&#160;1989<br/>