Search Results for WWW. - Narrowed by: Customer services.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dWWW.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300?2025-06-01T07:16:38ZService management and marketing : customer management in service competitionent://SD_ILS/0/SD_ILS:320762025-06-01T07:16:38Z2025-06-01T07:16:38Zby Grèonroos, Christian, 1947-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip071/2006030743.html">http://www.loc.gov/catdir/toc/ecip071/2006030743.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Customer service : a practical approachent://SD_ILS/0/SD_ILS:321202025-06-01T07:16:38Z2025-06-01T07:16:38Zby Harris, Elaine K.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip062/2005030573.html">http://www.loc.gov/catdir/toc/ecip062/2005030573.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:334692025-06-01T07:16:38Z2025-06-01T07:16:38Zby Performance Associates, Inc.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006018854.html">http://www.loc.gov/catdir/toc/ecip0615/2006018854.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Amaze your customers! : creative tips on winning &amp; keeping your customersent://SD_ILS/0/SD_ILS:315262025-06-01T07:16:38Z2025-06-01T07:16:38Zby Zanetti, Daniel.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip062/2005030518.html">http://www.loc.gov/catdir/toc/ecip062/2005030518.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Service orientation : winning strategies and best practicesent://SD_ILS/0/SD_ILS:318352025-06-01T07:16:38Z2025-06-01T07:16:38Zby Allen, Paul R.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html">http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html">http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Connecting with your customers.ent://SD_ILS/0/SD_ILS:334682025-06-01T07:16:38Z2025-06-01T07:16:38Zby Harvard Business School.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007913.html">http://www.loc.gov/catdir/toc/ecip0610/2006007913.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Great customer connections : simple psychological techniques that guarantee exceptional serviceent://SD_ILS/0/SD_ILS:321342025-06-01T07:16:38Z2025-06-01T07:16:38Zby Gallagher, Richard S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033220.html">http://www.loc.gov/catdir/toc/ecip063/2005033220.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Revolutionize your customer experience / Colin Shaw.ent://SD_ILS/0/SD_ILS:294442025-06-01T07:16:38Z2025-06-01T07:16:38Zby Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyaltyent://SD_ILS/0/SD_ILS:334232025-06-01T07:16:38Z2025-06-01T07:16:38Zby Van Hooser, Phillip, 1957-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0512/2005013737.html">http://www.loc.gov/catdir/toc/ecip0512/2005013737.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html">http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>The innovator's solution : creating and sustaining successful growthent://SD_ILS/0/SD_ILS:286392025-06-01T07:16:38Z2025-06-01T07:16:38Zby Christensen, Clayton M.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip045/2003014328.html">http://www.loc.gov/catdir/toc/ecip045/2003014328.html</a><br/>Format: Books<br/>Publication Date 2003<br/>The innovator's dilemma : the revolutionary book that will change the way you do businessent://SD_ILS/0/SD_ILS:286402025-06-01T07:16:38Z2025-06-01T07:16:38Zby Christensen, Clayton M.<br/>Publisher description <a href="http://www.loc.gov/catdir/description/hc041/2002027518.html">http://www.loc.gov/catdir/description/hc041/2002027518.html</a><br/>Format: Books<br/>Publication Date 2003 2000<br/>Customer first : a strategy for quality serviceent://SD_ILS/0/SD_ILS:111832025-06-01T07:16:38Z2025-06-01T07:16:38Zby Walker, Denis.<br/>Table of contents <a href="http://www.gbv.de/dms/hbz/toc/ht004229383.PDF">http://www.gbv.de/dms/hbz/toc/ht004229383.PDF</a><br/>Format: Books<br/>Publication Date 1990<br/>