Search Results for Wilson, John P. (John Peter), 1955 August 11- SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dWilson$00252C$002bJohn$002bP.$002b$002528John$002bPeter$002529$00252C$002b1955$002bAugust$002b11-$0026ps$003d300?dt=list 2025-11-10T23:35:49Z The call centre training handbook : a complete guide to learning &amp; development in contact centres ent://SD_ILS/0/SD_ILS:6027 2025-11-10T23:35:49Z 2025-11-10T23:35:49Z by&#160;Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Experiential learning : a best practice handbook for educators and trainers ent://SD_ILS/0/SD_ILS:32270 2025-11-10T23:35:49Z 2025-11-10T23:35:49Z by&#160;Beard, Colin (Colin M.)<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip066/2006001626.html">http://www.loc.gov/catdir/toc/ecip066/2006001626.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The power of experiential learning : a handbook for trainers and educators ent://SD_ILS/0/SD_ILS:25438 2025-11-10T23:35:49Z 2025-11-10T23:35:49Z by&#160;Beard, Colin (Colin M.)<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/>