Search Results for kommunikation. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dkommunikation.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list 2025-10-10T11:17:04Z Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:51019 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Grandey, Alicia.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Please every customer : delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:44652 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Lucas, Robert W.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> The power of appreciative inquiry : a practical guide to positive change ent://SD_ILS/0/SD_ILS:45045 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Whitney, Diana Kaplin.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Publish and prosper : blogging for your business ent://SD_ILS/0/SD_ILS:31989 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Byron, D. L.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Naked conversations : how blogs are changing the way businesses talk with customers ent://SD_ILS/0/SD_ILS:33426 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Scoble, Robert, 1965-<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Your client's story : know your clients and the rest will follow ent://SD_ILS/0/SD_ILS:33433 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;West, Scott, 1959-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip058/2005004959.html">http://www.loc.gov/catdir/toc/ecip058/2005004959.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html">http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Culture and positioning as determinants of strategy : personality and the business organization ent://SD_ILS/0/SD_ILS:29076 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Ellson, Tony, 1953-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy046/2003065683.html">http://www.loc.gov/catdir/toc/fy046/2003065683.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2003065683.html">http://www.loc.gov/catdir/description/hol053/2003065683.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003065683.html">http://www.loc.gov/catdir/bios/hol056/2003065683.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> The power of appreciative inquiry : a practical guide to positive change ent://SD_ILS/0/SD_ILS:26061 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Whitney, Diana Kaplin.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Dealing with difficult people ent://SD_ILS/0/SD_ILS:4199 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Osborne, Christina.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html">http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Human relations in business : developing interpersonal and leadership skills ent://SD_ILS/0/SD_ILS:20788 2025-10-10T11:17:04Z 2025-10-10T11:17:04Z by&#160;Aamodt, Michael G.<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/>