Pt. 1. The Employee Relations, Managerial and Employment Contexts. 1. The Employee Relations Context. 2. Managing in the Hotel and Catering Industry. 3. Contemporary Issues and Practices in Employment and Work -- Pt. 2. The Employment Relationship. 4. The Employment Relationship: Perspectives and Participants. 5. Managing the Effort-Reward Bargain. 6. Decision-Making: Methods and Processes. 7. Procedures in the Employment Relationship. 8. Managing Involvement and Commitment -- Pt. 3. Legal and Social Issues. 9. Managing Workplace Employment Law. 10. Managing Equality and Workplace Diversity in the Employment Relationship. 11. Managing Health, Safety and Welfare -- 12. Conclusions and Future Issues -- Appendix 1 Workplace Industrial Relations Survey 1990 (WIRS3) -- Appendix 3 Outline Summary of the Effect of European Community Law.