Professionalism

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Title:

Professionalism

Author:

Marshall, Jacquelyn.

ISBN:

9780781772105

Personal Author:

Marshall, Jacquelyn.

Publication Information:

Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins, c2009 [i.e. 2008].

Physical Description:

xv, 261 p. : ill. ; 23 cm.

Series:

Medical assisting made incredibly easy

Medical assisting made incredibly easy.

Series Title:

Medical assisting made incredibly easy

General Note:

Includes index.

Contents:

1. The road to professionalism -- 2. Taking flight with communication skills -- 3. Service with a smile -- 4. Diverse universe: exploring cultural diversity and special needs -- 5. Making the most of your externship experience -- 6. Landing your medical assisting job -- 7. The journey continues: career success and advancement -- Glossary.

Subject Term:

Medical assistants -- Professional ethics.

Medical assistants -- Vocational guidance.

Allied Health Personnel.

Professional Practice.

Professional-Patient Relations.

Electronic Access:

Table of contents only http://www.loc.gov/catdir/toc/ecip082/2007042526.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168025456282	610.737069 M368.I 2009	1	Searching... Unknown

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Summary

This new addition to the Medical Assisting Made Incredibly Easy series gives students a thorough understanding of the professional traits and behavior required for medical assistants. A host character guides students through the material in a light-hearted, humorous, readable, extremely practical manner that makes teaching and learning fun. Boxes with eye-catching icons provide practical advice about workplace scenarios and other topics. More than 130 illustrations enhance visual learning.
A free Instructor's Resource CD-ROM including PowerPoint slides, lesson plans, test generator, skill evaluation forms, case studies, and WebCT/Blackboard-ready materials is available to instructors who adopt the text.