Cover image for Brand from the inside : eight essentials to emotionally connect your employees to your business
Brand from the inside : eight essentials to emotionally connect your employees to your business
Title:
Brand from the inside : eight essentials to emotionally connect your employees to your business
Author:
Sartain, Libby, 1954-
ISBN:
9780787981891
Personal Author:
Edition:
1st ed.
Publication Information:
San Francisco, CA : Jossey-Bass, ©2006.
Physical Description:
x, 262 pages 24 cm
Contents:
pt. 1. Get smart! -- Essential #1 : discover -- Essential #2 : commit -- pt. 2. Get ready! -- Essential #3 : diagnose -- Essential #4 : prepare -- pt. 3. Get it done! -- Essential #5 : create -- Essential #6 : apply -- Essential #7 : market -- Essential #8 : nurture -- pt. 4. What it means for you -- You and employer brand.
Abstract:
In Brand from the Inside, Libby Sartain and Mark Schumann, branding experts who helped to build employer brands at Southwest Airlines and Yahoo!, describe this secret weapon for a business. The book gives leaders across an organization step-by-step instruction on how to motivate employees to consistently deliver the experience the customer brand promises. By building the employer brand from inside the business - ensuring consistent authenticity, substance, and voice throughout the business - any organization can unleash a powerful tool to emotionally engage employees and recruit and retain the best people.
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