Title:
Big brands, big trouble : lessons learned the hard way
Author:
Trout, Jack.
ISBN:
9780471414322
Personal Author:
Publication Information:
New York : Wiley, 2001.
Physical Description:
x, 223 pages ; 24 cm
General Note:
Includes index.
Contents:
The most popular mistakes and their high cost -- General Motors: forgetting what made them successful -- Xerox: predicting a future that never came -- Digital Equipment Corporation: from number two to nowhere -- AT & T: from monopoly to mess -- Levi Strauss: ignoring competition is bad for your business -- Crest Toothpaste: look, ma, no leadership -- Burger King: always under new management -- Firestone: dead brand driving -- Miller Brewing: a "Miller" too far -- Marks & Spencer: a bad case of "top-down" thinking -- Trouble in the wind: brands with unresolved problems -- An army of consultants: but no one to help -- Boards of directors: but no one to help -- Wall Street: nothing but trouble -- Knowing your enemy can keep you out of trouble -- The bigger they are, the harder to manage -- Trouble begins and ends with the CEO.
Electronic Access:
Table of contents http://catdir.loc.gov/catdir/toc/wiley022/2002265702.htmlContributor biographical information http://catdir.loc.gov/catdir/bios/wiley043/2002265702.html
Publisher description http://catdir.loc.gov/catdir/description/wiley035/2002265702.html