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1. 
Cover image for Managing customer relationships : a strategic framework
Managing customer relationships : a strategic framework
by 
Peppers, Don.
Format: 
Books
Publication Date 
2011
Excerpt: 
Consumers' preferences.
Available: Copies:
2. 
Cover image for From mind to market : reinventing the retail supply chain
From mind to market : reinventing the retail supply chain
by 
Blackwell, Roger D.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/97025822-b.html
Publisher description http://catdir.loc.gov/catdir/description/hc041/97025822.html
Format: 
Books
Publication Date 
1997
Excerpt: 
Consumers' preferences.
Available: Copies:
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